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Pilot Company · 3 days ago

Manager, Business Development

5508 Lonas Drive, Knoxville, TN

Full-time

Onsite

Mid, Senior Level

2+ years exp

Pilot Company is an industry-leading network of travel centers with a commitment to fueling people and keeping North America moving. The Business Development Manager is responsible for managing the QSR business, directing personnel and activities, and ensuring productivity and efficiency in operations. This role involves collaboration with various teams, managing development processes, and maintaining tenant relations.

Retail

Responsibilities

Work with team members to prepare responses to requests by collaborating on the concept, analyzing the economics, and support Franchise materials

Manage assigned development process with Sr Franchise Administration

Prepare development budgets and pro-forma operating budgets and manage the development budget throughout the development process to include closures and communications

Manage and maintain development schedules to ensure timely completion of development milestones including closings with the construction team for close out

Coordinate the work with Sr. Franchise Admin to align reports, milestones and documentation

Work closely with Design or third-party design and construction management staff (as applicable), to complete internal surveys and align on remodel scope

Monitor Franchise closeout during closure transactions. And oversee timely completion of close-out process

Perform all other duties as assigned

Duties include meeting with prospective tenants to determine lease terms, receiving financial approvals and coordinating with current tenants to discuss lease changes

Hold monthly communication calls and portfolio management with MUO tenants

Coordinate construction, facility maintenance and utilities to support tenants as needed with daily operations

Communicate major deficiencies to tenant owners and work with real estate management teams

Manage and coordinate tenant process

Provide comprehensive portfolio growth strategy, short term 1-3 years

Build out a tenant chicken growth strategy that supports the business with A level partners

Contribute to 5-year portfolio planning and strategy for F&B / QSR

Help the team lead manage and expand a group of coordinators, specialists (s)

Perform data mining to meet the needs of ad hoc and monthly reporting

To support the compilation of development strategy

Qualification

Restaurant development experienceReal estate development processAccount management experiencePublic speakingProficiency with WordProficiency with ExcelCollaboration mindsetDecision-making skillsProblem-solving approachInitiative

Required

Experience with all aspects of the real estate development process, from acquisition through design and construction to stabilization; at least two years of account management experience

Strong collaboration mindset and work well with others

Comfortable with public speaking and execute executive presentations

Experience managing developments under deadlines that required the organizing of multiple tasks, collaboration, and objectives

Proficiency with Word and Excel is required

Good decision-making skills, sound judgment, and problem-solving approach

Ability to take initiative and with confidence