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American Express · 20 hours ago

Manager, GMNS Compliance

Amex - for internal use only, North Carolina, United States

Full-time

Hybrid

Mid Level

$89K/yr - $150K/yr

3+ years exp

American Express is a company with a rich history of innovation and a commitment to its customers. They are seeking a detail-oriented Compliance Manager to support compliance risk management across products and processes, ensuring alignment with regulatory requirements. The role involves advising business teams, executing compliance assessments, and collaborating with various teams to enhance controls.

Credit CardsFinanceFinancial ServicesPaymentsTravel

Comp. & Benefits

No H1B

Responsibilities

Act as a compliance risk advisor to front-line business teams, helping them understand and comply with applicable regulatory obligations

Support the execution of compliance risk assessments and ongoing monitoring activities within the business unit

Partner with operations, product, and technology teams to design and enhance controls that mitigate regulatory and operational risks

Monitor business activities for compliance with laws, regulations, and internal standards (e.g., UDAAP, Fair Lending, Privacy, BSA/AML)

Track and remediate compliance issues and control gaps identified through monitoring, audits, or regulatory exams

Maintain and update business-level compliance documentation, including procedures, control descriptions, and training materials

Collaborate with second line Compliance and Legal teams on policy interpretation, regulatory change implementation, and incident response

Support compliance testing, audit readiness, and business responses to regulatory inquiries and examinations

Assist with delivery of compliance-related training to business staff

Contribute to reporting of compliance metrics and trends to business leadership

Provide input into completing the annual risk assessment plan

Escalate issues or violations of laws or regulations to senior management; monitor and escalate unresolved Corrective Actions

Partner with Enterprise Control Management team to establish QA activities for 1LOD to confirm execution and outputs of highly manual processes

Qualification

Compliance risk managementRegulatory knowledgeRisk assessmentsControl testingIssue managementCross-functional collaborationAttention to detailCritical thinkingEffective communicationProblem-solving