eDynamic Learning · 2 days ago
Sales Operations Manager
United States
Full-time
Remote
Mid, Senior Level
$90K/yr - $120K/yr
5+ years expeDynamic Learning is a company dedicated to empowering educators with resources for Career and Technical Education. The Sales Operations Manager plays a critical role in ensuring operational excellence across the revenue organization by overseeing order processing, maintaining data hygiene, and driving process improvements.
Career PlanningE-Learning
Responsibilities
Oversee the end-to-end processing of sales orders, opportunities, and renewals to ensure accuracy, compliance, and timely execution
Maintain high-quality data hygiene across CRM opportunities, accounts, and related objects to ensure reliable reporting and forecasting
Partner with Sales, Customer Success, and Finance to resolve order-related questions, discrepancies, or special contract scenarios
Ensure all opportunity stages, products, pricing structures, and terms follow established standards and policies
Collaborate closely with Sales Systems (CRM admins, RevOps systems team, or product owners) to define business requirements for workflow improvements, automation, and system enhancements
Serve as a key stakeholder in evaluating how processes drive data and ensure alignment between workflow design and reporting needs
Document and maintain scalable processes for quoting, opportunity management, and order processing
Identify operational gaps and recommend solutions rooted in efficiency, accuracy, and user experience
Support the sales organization with forecasting processes and trend reporting
Build and maintain dashboards and operational metrics that provide insights into sales performance, funnel health, and process compliance
Interpret data to identify risks, opportunities, and process improvements
Ensure leadership has timely, accurate reporting that supports high-quality decision making
Act as a central point of contact between Sales, Marketing, Customer Success, Product, and Finance to ensure smooth handoffs and alignment across the customer journey
Communicate process changes, system updates, and operational expectations clearly and consistently to the sales organization
Support sales readiness efforts by ensuring reps have clear guidance on quoting, opportunity workflows, and operational best practices
Manage territory assignments, segmentation updates, and account ownership workflows as needed
Assist with compensation data preparation and quota alignment where applicable
Support the development of scalable operational policies and governance frameworks
Contribute to initiatives that improve forecasting accuracy, pipeline discipline, and overall sales productivity
Qualification
Required
5–7 years of experience in Sales Operations, Revenue Operations, Order Management, or similar roles
Experience in EdTech, SaaS, or subscription-based technology environments supporting sales cycles and contract structures
Strong understanding of CRM systems (e.g., Salesforce, HubSpot), including opportunity workflows, quoting, products, and data architecture
Hands-on experience processing orders, opportunities, renewals, and pricing updates with high attention to detail
Demonstrated ability to translate business requirements into system/process requirements in partnership with sales systems or CRM admins
Strong analytical skills with the ability to interpret data, build dashboards, and support forecasting
Proven ability to manage cross-functional communication and alignment
Preferred
Experience with EdTech-specific procurement processes such as POs, district approvals, and curriculum/vendor management systems
Familiarity with CPQ tools, sales enablement platforms, and financial systems integrations
Background in improving operational workflows and supporting system implementations or redesigns
Experience with reporting tools such as Looker, Tableau, PowerBI, or Salesforce dashboards
Benefits
Benefits
Company
eDynamic Learning
eDynamic Learning is a publisher of online high school career and elective courses
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Gauge Capital
2025-06-13Acquired
2017-05-18Series Unknown
Leadership Team
Bob Tenzillo
Chief Revenue Officer
Denise Wyman
School Partner Associate
Recent News
MarketScreener
2025-08-22
2025-08-01
Mergers & Acquisitions
2025-06-21
Company data provided by crunchbase