ABA Centers of Georgia ยท 3 days ago
Vice President of Pay-to-Patient (P2P)
Lauderdale Lakes, Florida, United States
Full-time
Onsite
Director/Executive
$200K/yr - $230K/yrTexas ABA Centers is a healthcare services company specializing in revenue cycle management for substance use disorder, mental health, and autism care. The Vice President of Pay-to-Patient (P2P) will oversee the strategic direction and operational efficiency of revenue cycle management functions, focusing on Out of Network and In-Network services while driving business transformation and enhancing the company's competitive advantage.
Mental Health Care
Responsibilities
Responsible for the effective communication and coordination with client(s), families and insurance companies to obtain the necessary information, payments for fulfillment of accounts
Maintain excellent patient, physician, and payer relationships through a proactive customer service-oriented approach. Resolves issues between parties. Refers major issues and provides feedback, analysis, and insight to executive team
Develop and lead a comprehensive behavioral health patient experience strategy aligned with organizational goals and regulatory requirements
Develop and establish a metric driven approach to managing patient experience functions, report on performance, and analyze data and KPIs to ensure functions are operating at maximum efficiency
Develop clear, concise operational plans that reflect key departmental goals and objectives with clear business and project plans as required
Identify trends, barriers, and opportunities to improve the patient and family experience across the behavioral health continuum
Build and scale high-performing teams that drive efficiency, accountability, and results
Develop and refine client onboarding, integration, and management processes to support a growing external client base
Shape the go-to-market strategy, working closely with business development and operational leaders to ensure seamless execution
Leverage AI and automation to create a best-in-class RCM platform that differentiates us in the market
Serve as the face of the company both internally and externally, representing our commitment to excellence and driving the vision forward. Lead with confidence, strategic foresight, and the ability to inspire teams to execute with precision
Externally engage with clients, partners, and industry stakeholders to ensure our value proposition resonates and meets the expectations of a growing client base. Nurture relationships, secure buy-in, and demonstrate the unique advantages of our RCM offering while fostering a collaborative and partnership-driven environment
Inspire a culture of accountability, high performance, and continuous improvement. Ensure operational health while creating an environment where teams feel empowered to excel, collaborate, and innovate
Qualification
Required
Deep understanding of revenue cycle management (RCM)
Proven track record in operational leadership
Experience in overseeing strategic direction and operational efficiency of RCM functions
Ability to drive business transformation
Experience in building scalable processes
Excellent communication and coordination skills with clients, families, and insurance companies
Proactive customer service-oriented approach
Ability to develop and lead a comprehensive behavioral health patient experience strategy
Experience in developing and establishing a metric-driven approach to managing patient experience functions
Ability to analyze data and KPIs to ensure functions are operating at maximum efficiency
Experience in developing clear operational plans that reflect key departmental goals and objectives
Ability to identify trends, barriers, and opportunities to improve patient and family experience
Experience in building and scaling high-performing teams
Ability to develop and refine client onboarding, integration, and management processes
Experience in shaping go-to-market strategies
Ability to leverage AI and automation in RCM
Strong leadership skills to inspire teams and drive vision forward
Ability to engage with clients, partners, and industry stakeholders
Experience in nurturing relationships and securing buy-in
Ability to inspire a culture of accountability and continuous improvement
Company
ABA Centers of Georgia
ABA Centers of Georgia is proud to be the state's leading provider of evidence-based ABA therapy.
Founded in 2023
11-50 employeesFunding
Current Stage
Early StageCompany data provided by crunchbase