HEI Hotels & Resorts · 1 day ago
Sales Administrative Assistant Part-Time
HEI Hotels & Resorts is a luxury hotel located in Buckhead, offering a home away from home for guests. The Sales Administrative Assistant will assist the Sales and Catering Teams with various administrative functions to support effective hotel sales and management.
Responsibilities
Act as Liaison between Sales Manager(s) and clients in Sales Manager's absence. Take booking inquiry information via phone and prepare proper paperwork
Uses various computer word processing and other software packages to enter data, produce contracts, correspondence, forms, memorandum, and other documents
Answer telephone and respond to caller inquiries speaking in a clear and pleasant manner. Exercise decision making skills to direct caller’s request. Accurately record messages for staff and distribute the written messages to the staff members in a timely manner
Distribute documents to appropriate persons and locations to ensure prompt processing of time sensitive information by hotel and supplier staff. Transport documents weighing up to 10 pounds to offices, mailrooms, and other locations throughout the hotel building. Retrieve documents from and place documents into proper receptacles located up to 6 feet high, such as mailboxes, file cabinets, etc
Handle individual reservations for VIP clients. Ensure that all arrangements, including upgrades, are handled properly, coordinating with other departments through oral and written instruction
Organize, file, and retrieve documents in appropriate binders in order to maintain essential records used in the department operation
Comply with attendance rules and be available to work on a regular basis
Perform any other job-related duties as assigned
Qualification
Required
Hotel experience preferred
Basic administrative knowledge such as business letters, formats, and telephone etiquette
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy
Ability to access and accurately input information into a computer using Microsoft Office Suite
Ability to follow written and verbal instructions
Ability to stand and/or sit and continuously perform essential job functions for duration of shift with or without reasonable accommodation
Ability to set-up and maintain filing systems
Effective verbal and written communication skills
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc
Benefits
Competitive Medical and Dental programs through Anthem Blue Cross Blue Shield
Vision insurance programs through EyeMed
Vacation, Sick and Holiday programs
Pet insurance through the ASPCA
Supplemental, Spousal and Child Life insurance
Short and Long-Term Disability plans
401(k) Savings Plan with matching funds
Discounts through our 'YouDecide' and Hotel Room Discount programs
Company
HEI Hotels & Resorts
Founded in 1985, HEI Hotels & Resorts is one of the nation’s leading privately held hotel investment and third-party management companies.
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-09-12
Seattle TechFlash
2025-04-14
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