Front Office Customer Service Representative / Legal Assistant - Bilingual (Spanish/English) jobs in United States
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US based Law Firm · 2 days ago

Front Office Customer Service Representative / Legal Assistant - Bilingual (Spanish/English)

Johnson Mark LLC is Utah’s premier debt-collection law firm. The Customer Service Representative / Legal Assistant position is vital to the success of the firm, primarily involving fielding incoming calls, outbound call campaigns, and following up on payment plans.

Law EnforcementLegal

Responsibilities

Fielding incoming phone calls to answer questions and help consumers set up payment plans
Outbound call campaigns to consumers
Following up on payment plans
Review and update case and workflow queues
Other responsibilities based on company needs

Qualification

Bilingual (Spanish/English)Customer ServiceHumilityCreative IntelligenceDrive

Required

Bilingual (Spanish/English)
Ability to field incoming phone calls to answer questions and help consumers set up payment plans
Experience with outbound call campaigns to consumers
Ability to follow up on payment plans
Experience in reviewing and updating case and workflow queues
Ability to perform other responsibilities based on company needs
Demonstrated humility, creative intelligence, and drive

Preferred

High school or equivalent
Customer Service/Call Center: 1 year
Spanish Speaking

Benefits

401(k)
Dental insurance
Health insurance
Paid time off

Company

US based Law Firm

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This is a US Based law firm. This is a US Based law firm. This is a US Based law firm. This is a US Based law firm. This is a US Based law firm.

Funding

Current Stage
Growth Stage
Company data provided by crunchbase