Milestone Technologies, Inc. · 4 days ago
Vending Systems Configuration Specialist L3
Kent, WA
Full-time
Onsite
Mid Level
$26.65/hr - $33/hr
3+ years expMilestone Technologies is a global IT managed services firm that partners with organizations to scale their technology and infrastructure. The Vending Systems Configuration Specialist (L3) independently performs configuration tasks for vending machines and lockers, ensuring they meet customer-specific operational requirements and are deployment-ready with minimal rework.
Application Performance ManagementConsumer ElectronicsInformation Technology
Responsibilities
Independently configure and validate vending machines and lockers using Cribmaster software and backend systems to meet complex, customer-specific operational requirements
Design, configure, and validate planograms, customer profiles, and inventory settings, ensuring alignment with customer workflows and contractual requirements
Lead setup, configuration, and troubleshooting of badge reader systems, authentication methods, and access control configurations
Configure, test, and troubleshoot networking equipment and connectivity to support customer roster management, reporting, and system integrations
Own end-to-end pre-deployment testing and quality validation, ensuring machines are fully functional, compliant, and deployment-ready
Maintain high-quality documentation of configuration standards, exceptions, and build outputs; develop and enhance vending machine reporting
Act as a technical escalation point for configuration issues; partner with operations and customer teams to resolve root causes and prevent recurrence
Contribute to process improvements, tooling enhancements, and standardization efforts to improve throughput, quality, and scalability
Provide guidance and informal mentoring to L2 team members, supporting skill development and knowledge transfer
Qualification
Required
Minimum 3 years of experience in vending systems, technical configuration, warehouse automation, or a related technical operations role
Proven ability to independently manage multiple complex configurations simultaneously while meeting quality and throughput targets
Strong attention to detail combined with sound technical judgment and problem-solving skills
Advanced proficiency with backend configuration systems and technical troubleshooting
High comfort operating in ambiguous environments with evolving customer requirements
Strong written and verbal communication skills, including the ability to document technical standards and communicate issues clearly
Preferred
Advanced hands-on experience with Cribmaster software and vending machine management systems
Proven experience configuring and deploying Signifi vending machines and lockers
Strong knowledge of badge reader technologies and access control systems
Experience configuring and troubleshooting networking equipment and connectivity (e.g., Peplink, SFTP configuration, device integrations)
Background in warehouse operations, supply chain automation, or technical support in enterprise environments
Experience designing and optimizing planograms and inventory strategies
Demonstrated experience driving process improvements, standardization, or operational scaling initiatives
Company
Milestone Technologies, Inc.
Milestone Technologies is a global IT Services and Digital Solutions company based in Silicon Valley that helps hundreds of leading corporations deliver technology around the globe.
1001-5000 employees
H1B Sponsorship
Milestone Technologies, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (4)
2022 (2)
2021 (3)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
$42.5MKey Investors
H.I.G. Capital
2022-12-13Acquired
2015-08-11Private Equity· $42.5M
Leadership Team
Sameer Kishore
President and Chief Executive Officer
Mayank K Agrawal
Chief Financial Officer
Recent News
2025-10-01
Company data provided by crunchbase