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HHS, LLC · 22 hours ago

Executive Vice President Operations and Global Partnership

Dripping Springs, TX

Full-time

Hybrid

Director/Executive

$165K/yr - $165K/yr

HHS, LLC is a company focused on robotics and global partnerships, and they are seeking an Executive Vice President for Operations and Global Partnership. This role is responsible for strategic oversight and hands-on operational leadership, driving collaboration and growth across Peppermint Robotics and its USA distribution joint venture.

Health CareMedical

Growth Opportunities

Responsibilities

Act as the primary liaison between Peppermint HQ and Peppermint USA JV. Facilitate regular communication, strategic alignment, weekly reviews, action tracking, and cross-border operations to support distribution and sales across North and South America

Document, consolidate, prioritize, and resolve support tickets and operational requests from Peppermint USA. Develop efficient action plans to minimize downtime and maximize partner satisfaction

Perform competitive analysis and benchmarking of Peppermint products vs. industry leaders. Document insights and propose roadmap enhancements in collaboration with the global Product Management team to drive innovation and competitiveness

Build and maintain relationships with high-value global accounts (e.g., Novartis, Taikisha, and other enterprises in Peppermint's network). Evaluate RFPs, deliver customized proposals, guide sales processes to secure partnerships, then hand over to Peppermint USA for ongoing management

Develop and publish accurate production forecasts based on Peppermint USA demand signals. Collaborate with supply chain and manufacturing teams in India to optimize inventory, planning, and resource allocation

Lead the shift from Asia-based to US-based suppliers to enable future robot assembly in the USA. Oversee documentation and implementation of US-based IT infrastructure (servers, hosting) to meet customer cybersecurity requirements

Support and grow a US distribution network by identifying and onboarding strategic partners for key sectors (e.g., healthcare, manufacturing) and geographic regions. Develop supporting strategies, processes, onboarding programs, performance tracking, and expansion plans

Lead strategy and process development as Peppermint USA scales its implementation and service teams. Design and implement a customized Zoho FSM tool to track schedules, budgets, project planning, and resource management for operational efficiency and visibility

Manage product (robots, app software, and service delivery platforms) needs, changes, and customizations in close partnership with the India engineering team. Ensure product specifications fit specific industries by collaborating directly with current and prospective customers. Facilitate clear communication across teams on development changes required for optimal application fit

Contribute to building and executing go-to-market strategies for emerging product lines, including material handling robots and wheelchair robots. Conduct market research, define pricing/models, launch plans, and adaptations to US regulatory/customer requirements

Support the development of distribution networks and go-to-market strategies for South America, Central America, and Canada. Perform market analysis, identify potential partners, and coordinate with Peppermint USA teams for cohesive coverage across the Americas

Qualification

Strategic Partnership ManagementProduct ManagementMarket AnalysisDistribution Network DevelopmentOperational Support ManagementProduction ForecastingCustomer EngagementCross-border OperationsSales StrategyTeam Leadership