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Iron Mountain · 12 hours ago

ERAD Technician / Logistics Coordinator (Onsite)

US | TX | Austin | 2300 Grand Avenue Pkwy

Full-time

Onsite

Entry, Mid Level

2+ years exp

Iron Mountain is a leader in records and information management, offering sustainable solutions for data centers and asset lifecycle management. They are seeking a motivated ERAD Technician / Logistics Coordinator to support secure data destruction operations and assist with logistics coordination. This dual-role position requires attention to detail and the ability to adapt to dynamic environments.

Big DataCloud StorageDigital SignageInformation ServicesSecuritySoftware

H1B Sponsor Likely

Responsibilities

Serve as an on-site technician at a data center to support ERAD (Data Eradication) processes

Handle confidential data-bearing devices with the utmost security and integrity

Follow all certified ERAD protocols and guidelines for secure media sanitization and destruction

Communicate clearly and professionally with internal teams, data center personnel, and client stakeholders

Track and document all eradication activities using internal systems and tools

Support continuous improvement of ERAD operations, providing feedback and contributing to best practices

Operate tools and machinery required for media handling and physical destruction

Ensure compliance with client SLAs and Iron Mountain policies related to security, safety, and data integrity

Coordinate domestic and international shipments with client logistics teams and distribution centers

Maintain internal logistics systems and documentation, including Bills of Lading, process sheets, and shipping manifests

Monitor warehouse activity in the WMS system; track inbound/outbound shipments and ensure accurate inventory data

Reconcile inventory discrepancies, support audits, and assist with process improvements

Build and maintain relationships with third-party transportation and recycling vendors

Collaborate with accounting to review and validate logistics invoices and charges

Generate and distribute weekly/monthly inventory and logistics performance reports

Qualification

Data EradicationInventory ControlLogistics CoordinationMicrosoft OfficeWMS SystemsTechnical SupportCommunication SkillsOrganizational Skills

Required

High school diploma or equivalent required; bachelor's degree strongly preferred

2–3 years in a client services, logistics, or technical support role (preferably within a data center environment)

Previous experience with inventory control, data security, or IT asset management highly preferred

Strong technical aptitude with Microsoft Office, Google Suite (especially Excel/Sheets), WMS, and ERP systems

Excellent organizational, communication, and documentation skills

Valid driver's license and ability to drive rental vehicles as needed

Ability to lift 40 lbs. and work on your feet in warehouse and data center environments

Willingness and ability to travel domestically (approx. 10% per year)

Preferred

Familiarity with ERAD protocols, reverse logistics, or R2-compliant destruction practices a plus

Company

Iron Mountain

Glassdoor3.6

Iron Mountain offers storage, asset lifecycle management and information management services to companies.

Founded in 1951

Boston, Massachusetts, USA

10001+ employees

http://www.ironmountain.com

H1B Sponsorship

Iron Mountain has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

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2022 (1)