SoFi · 20 hours ago
Post Close Specialist
Charlotte, NC
Full-time
Onsite
Entry Level
1+ years expSoFi is a next-generation financial services company and national bank focused on innovative technology to enhance personal finance. The Post Close Specialist will maintain relationships with investors and manage loan documentation to ensure high-quality loan delivery.
CreditCredit CardsFinancial ServicesFinTechLendingWealth Management
Responsibilities
Manages an active loan pipeline of outstanding collateral documents, and email inbox
Process all received mail, label and file documents by assigned investor
Scan loan documents into imaging repository system, and update tracking via LOS
Shipping and/or upload of loan documents per investor guidelines and provide accurate manifests
Forward documentation to appropriate document custodian upon request
Researches and resolves loan exceptions identified through the document custodian review process
Engage with title companies and county recorders offices as appropriate
Maintains accurate updates of actions taken to resolve delinquent loans
Meets team SLA’s and ensures loan success
Escalates issues to leaders as appropriate to create action plans for loan resolution
Assist with production and other projects as needed
Qualification
Required
Must be a team player with strong attention to detail and able to work independently
Strong business acumen and ability to interface with internal and external customers alike
Demonstrate behaviors which are aligned with the organization's desired culture and values
Excellent interpersonal and communication skills
Strong analytical and organizational skills with high attention to detail and accuracy
Highly motivated with a passion for success and delivering remarkable service
Proficiency in Microsoft Office
A minimum of 1 year of mortgage experience
High School diploma or GED required
No license required
Preferred
Experience with Encompass is a plus
Basic understanding of mortgage documentation preferred
Conventional, FHA and VA experience a plus
Company
SoFi
SoFi is a finance company that offers a range of lending and wealth management services.
1001-5000 employees
H1B Sponsorship
SoFi has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (213)
2024 (117)
2023 (131)
2022 (118)
2021 (81)
2020 (42)
Funding
Current Stage
Public CompanyTotal Funding
$12.25BKey Investors
Fortress Investment GroupPGIMQatar Investment Authority
2025-12-04Post Ipo Equity· $1.5B
2025-07-29Post Ipo Equity· $1.5B
2025-04-17Post Ipo Debt· $3.2B
Leadership Team
Anthony Noto
CEO
Jeremy Rishel
Chief Technology Officer
Recent News
Business Wire
2026-01-16
The Motley Fool
2026-01-16
2026-01-16
Company data provided by crunchbase