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USAJOBS · 2 hours ago

Program Manager (Center Director)

Citrus Heights, California, USA

Full-time

Onsite

Lead/Staff, Director/Executive

$164K/yr - $197K/yr

1+ years exp

USAJOBS is seeking a Center Director for the Small Business Administration (SBA) Field Operations Center West (FOCW) in Citrus Heights, CA. In this role, you will be responsible for planning, directing, managing, evaluating, and coordinating the implementation of the disaster loan program for various regions.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency

No H1B

U.S. Citizen Only

Responsibilities

Operation and staffing of Disaster Field Offices and Disaster Recovery Centers in cooperation with state, local and Federal officials

Coordination and maintenance of a close working relationship with the Processing and Disbursing Center (PDC) and Disaster Lending Platform for the processing of loan applications from disaster survivors and the overall workflow

Spokesperson to other government agencies, to top business and industry officials, and to Congressional staff and committees

Coordination and acquisition of space, supplies, furnishing and equipment to meet the needs and goals of the FOCs response to major disasters

Responsible for organizing damage surveys for disasters where administrative declarations by SBA has been requested

Coordinates with Federal Emergency Management Agency (FEMA) where Presidential declarations have been requested. Coordination with the Field Operation Center Director in developing procedures and processes to respond consistently to all types of disasters; reviews and evaluates the substantive work of the Centers to assure compliance with center quality standards; and develops and implements corrective actions as necessary

Directly, or through subordinate staff, supervises Field Operations, Public Affairs, Information Technology (IT), and Administrative Support staff

Qualification

Program ManagementDisaster Recovery CoordinationStaff ManagementAnalytical SkillsCommunication Skills

Required

U.S. citizenship is required

You must be able to obtain and maintain a Government travel credit card

Favorable background investigation required

You must meet time-in-grade requirements by the closing date

A one-year supervisory/Managerial probationary period may be required

You may be required to complete a one-year probationary period for non-supervisors if you fail to complete the one-year supervisory probationary period

This is not a bargaining unit position

Mandatory Overtime: In order to respond quickly and efficiently to disaster survivors, substantial compensated overtime hours may be required while on assignment (up to seven days a week and ten to fourteen hours a day)

If required to travel to a disaster site, you may encounter hazardous working and/or living conditions, for example, no water or electricity and/or minimal lodging facilities

Federal status applicants must meet both Time-In-Grade AND experience requirements by the closing date of this announcement

TIME-IN-GRADE: If you are a current career or career-conditional federal employee applying for promotion under Merit Promotion you must have completed a minimum of 52 weeks in positions at the next level lower than the position being filled

Experience: To receive credit, you must indicate the month and year as well as the average hours worked per week for each employer

Average work hours must be stated on the resume to quantify each period of work experience or that experience will not be credited toward meeting the specialized experience requirement

You must address the specific specialized experience required for each grade level of this position on your resume or application or you will be rated 'Ineligible' for that grade level

GS-15: To qualify you must have at least 1 full year (52 weeks) of specialized experience equivalent in difficulty and complexity to the GS-14 level in the Federal service that has equipped you with the particular knowledge, skill, and ability to perform successfully in this position

This experience may have been gained in a Non-Federal service position

In addition, this Specialized Experience must demonstrate the following: Developing or implementing and communicating the strategy, vision and direction of an organization, such as a Federal, State or local government program office, department or field office; AND Overseeing, managing, or advising on the day-to-day operations of a disaster or loan-making organization/program; AND Analyzing and making recommendations or decisions on workload distribution and staffing requirements; AND Writing communications for internal and external customers to convey information such as policies, guidelines, operating procedures, position statements, funding requests/justifications, etc.; AND Communicating orally, or representing the organization, in meeting with high level government officials or private sector executives

All qualification requirements must be met by 11:59 pm (Eastern Time) on 01/29/2026