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USAJOBS · 20 hours ago

Health Technician (Hearing Instruction Specialist)

Multiple Locations, USA

Full-time

Onsite

Entry, Mid Level

$41K/yr - $59K/yr

1+ years exp

Aleda E. Lutz VA Medical Center is seeking a Health Technician, Hearing Instrument Specialist to join their Audiology Service team. The role involves providing direct patient care related to hearing aids and assistive technology, along with administrative duties to support audiology services.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency

No H1B

U.S. Citizen Only

Responsibilities

Hearing aid troubleshooting and repair

Performing visual and auditory checks of hearing aids and hearing assistive technology-including all hearing aid accessories as well as alerting devices (troubleshoots performance)

Fabricating earmold impressions with proper (non-diagnostic) otoscopy

Ordering earmolds based on plan of care through prosthetics and fitting and modifying earmolds, if necessary

Providing basic hearing aid information for patients and caregivers consistent with the audiologist's treatment plan, including but not limited to, realistic expectations, communication strategies, and/or aural rehabilitation

Assisting in set up and delivery of face-to-face and telehealth visits by preparing the equipment for patient evaluation and other audiology procedures including, but not limited to daily biologic listening calibration of audiometric equipment and calibration of real-ear equipment

Assisting patients with hearing aid connectivity including, but not limited to downloading applications (or apps), pairing devices in the app, Bluetooth pairing, and pairing hearing aid accessories

Responsible for ensuring timely and accurate documentation of all interactions in the medical records and that all encounters are correctly documented using electronic medical record and computerized tracking and ordering functions

Completes documentation per medical center policy for timeliness for each episode of care and codes procedures as appropriate in the patient record in preparation for co-signature by the audiologist

Maintaining comprehensive supply and equipment tracking systems to include monitoring stock of reusable medical equipment (RME) and consumable items

Ensuring proper inventory levels to complete the daily tasks

Prioritizing the acquisition of all supplies and equipment regarding date of expiration and may maintain a loaner hearing aid inventory

Assists patients through triaging phone calls and audiology requests with regards to priority and urgency, following the audiologist's plan of care

Qualification

Hearing Instrument Specialist LicenseBoard Certification (NBC-HIS)Hearing Aid KnowledgeBasic Anatomy KnowledgePatient EducationComputer Software SkillsCommunication Skills

Required

Must be a U.S. Citizen to apply for this job

All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment

Selective Service Registration is required for males born after 12/31/1959

Must be proficient in written and spoken English

Subject to background/security investigation

Selected applicants will be required to complete an online onboarding process

Must pass pre-employment physical evaluation

Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

Complete all application requirements detailed in the 'Required Documents' section of this announcement

United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy

Experience and Education: Completion of the Department of Labor Apprenticeship Program for Hearing Aid Specialists; OR Successful completion of two academic years above high school that includes coursework related to the field: hearing science, human anatomy and physiology, hearing instrument science, gerontology, psychology or other general healthcare areas

Licensure or Registration: Individuals must hold a full, current and unrestricted license or registration to practice as a Health Technician, Hearing Instrument Specialist (HIS), in a state, territory, commonwealth or the District of Columbia

Board Certification: Individuals must hold active board certification from the National Board for Certification in Hearing Instrument Sciences (NBC-HIS)

Foreign Education: To be creditable, education completed outside the U.S. must be deemed at least equivalent to that gained in a conventional U.S. program by a private organization specializing in the interpretation of foreign educational credentials

English Language Proficiency: Health Technician (HIS) candidates must be proficient in spoken and written English in accordance with 38 U.S.C. 7403(f)

Health Technician (HIS), GS-05: Experience. None beyond the basic requirements

Health Technician (HIS), GS-06: Experience. One year of experience equivalent to the next lower grade

Benefits

Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)

Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.

Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.

Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA

Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)