Customer Service Pharmacy Technician jobs in United States
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PharMerica · 10 hours ago

Customer Service Pharmacy Technician

PharMerica is a closed-door pharmacy focused on fulfilling the pharmaceutical needs of long-term care and senior living clients. The Customer Service Pharmacy Technician coordinates communication between the pharmacy, providers, and facilities while resolving prescription issues efficiently and courteously.

BiotechnologyHealth CareHospital

Responsibilities

Answer and submit inquiries regarding patient information and medication therapies
Take requests for refill orders, out on pass, patient discharge orders, and special delivery requests
Assist the pharmacist with facility and physician office communications
Obtain patient information for our database by calling patient care representatives and physician offices
Utilize judgement in knowing when to escalate issues to the management level
Utilize various programs such as Outlook, Excel and Microsoft Word
Complete assigned projects upon request in a timely manner
Perform other tasks as assigned

Qualification

Pharmacy Technician CertificationCustomer ServiceHealthcare/Pharmacy ExperienceComputer SkillsOral CommunicationAttention to DetailProblem Solving

Required

High school diploma or equivalent is required
One year of previous experience with direct client communication - customer service
Strong computer and data entry skills
Must have good oral communication skills, attention to detail, and problem solving skills

Preferred

Prior healthcare/pharmacy experience preferred
Pharmacy Technician Certification preferred

Benefits

DailyPay
Flexible schedules
Competitive pay
Health, dental, vision and life insurance benefits
Company paid STD and LTD
Tuition Assistance
Employee Discount Program
401k
Paid time off

Company

PharMerica

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Headquartered in Louisville, Kentucky, PharMerica is one of the largest institutional pharmacy companies in the U.S.

Funding

Current Stage
Late Stage
Total Funding
$61.57M
Key Investors
Essex Woodlands Healthcare PartnersCHL Medical Partners
2014-09-26Acquired
2011-03-24Series Unknown· $7.07M
2007-06-12Series Unknown· $40M

Leadership Team

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Dale Padgett
Vice President, Strategic Accounts and Partnerships
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Angela Brewer
Human Resources Business Partner
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Company data provided by crunchbase