Dematic ยท 3 hours ago
Field Service Technician
Phoenix, AZ
Full-time
Onsite
Senior Level
$36/hr - $40/hr
5+ years expDematic Corporation is now hiring a Regional Field Service Technician. This position provides service, repair, and maintenance training for installed Dematic systems and equipment, ensuring customer satisfaction and system availability.
Transportation/Trucking/Railroad
Responsibilities
Repair and maintenance of Material Handling Equipment (MHE) including belt tracking, component adjustment/replacement, component lubrication, etc
Completes preventative maintenance routines, documentation, and procedures
Use electrical test equipment to troubleshoot electrical circuitry
Create and close work orders into asset management system with appropriate data to include labor hours, equipment maintenance, and parts used
Troubleshoot conveyance problems and understand resources needed to resolve them
Locate and track spare parts from inventory
Performs complex maintenance and equipment testing to ensure they meet specifications
Aids with training customers to operate equipment
Respond to service calls and correct equipment failures and faults
Identify problems as they occur and take appropriate steps to solve them
Qualification
Required
High School diploma or equivalent required
Demonstrates a senior-level knowledge of 5-7 years of experience in a technical or specialty area
Proven experience in area of responsibility and successful demonstration of position and key tasks as presented above
Ability to be customer facing while maintaining professional communications through email and in person conversations with onsite customer leadership, Dematic leadership, and technicians
Responsible for leading projects, teams, and directing day to day operations and tasks to onsite maintenance team
Able to lift and move material up to 50 pounds each
Regular bending, lifting, stretching, and reaching both below the waist and above the head
Occasionally push and pull wheeled dollies loaded with products up to 100 pounds
Able to climb ladders and gangways safely and without limitation
Working conditions may include small spaces, dust, fumes/odors, hot/cold temperatures, inside/outside noise, vibration, standing on concrete for long hours, and wet or uneven surfaces
Strong PLC and electrical background / troubleshooting capabilities
Preferred
Typically, an Associate's degree or vocational technical training preferred
Specialized skill training/certification preferred
Benefits
Career Development
Competitive Compensation and Benefits
Pay Transparency
Global Opportunities
Company
Dematic
Dematic designs, builds, and supports intelligent automated solutions empowering and sustaining the future of commerce for its customers in manufacturing, warehousing, and distribution.
10001+ employees
H1B Sponsorship
Dematic has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (64)
2024 (75)
2023 (63)
2022 (84)
2021 (55)
2020 (60)
Funding
Current Stage
Late StageLeadership Team
Hasan Dandashly
President & CEO
Michael Larsson
EVP and CEO Americas Region
Company data provided by crunchbase