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Dragos, Inc. · 11 hours ago

Technical Enablement Manager

United States

Full-time

Remote

Mid Level

$150K/yr - $150K/yr

3+ years exp

Dragos, Inc. is on a mission to defend industrial organizations by providing best-in-class technology and services in ICS/OT Cybersecurity. They are seeking a Technical Enablement Manager to support their Customer Experience and Channel Partner technical sales teams by developing and delivering technical content and programs to enhance team performance.

Cyber SecurityNetwork SecuritySecurity

Responsibilities

Work closely with Sales Enablement leadership, Solutions Architect leadership, Channel Partner leadership, and Product Management to identify learning gaps and develop a plan for onboarding and continuous enablement of internal and external technical sales teams

Build and maintain courseware, demo materials, and hands-on lab exercises for internal and external technical sales teams

Identify and implement process improvement across the technical pre-sales cycle, including the process for proof of concepts

Create and execute assessment programs for internal and external technical sales teams, including the evaluation of demos and technical presentations

Establish processes to monitor results of training participants and collect feedback to determine the effectiveness and to identify areas for improvement

Collaborate closely with other members of the Sales Enablement team to leverage best practices and programs. Collaboration with CX teams to ensure alignment on training goals and shared initiatives

Organize and maintain internal and external content repositories, the partner portal, and the Dragos Academy (learning management system)

Collaborate with Sales Enablement, Channel Partner, and Solutions Architect leadership to contribute technical training for in-person and virtual events, and training, such as Sales Kick-Off, Partner Summits, Solutions Architect training workshops, etc

Qualification

CybersecuritySaaSPre-sales experienceNetworking conceptsCourseware designRelationship buildingPresentation skillsNegotiation skillsProject management

Required

Minimum of 3 years' experience in a pre-sales or consultative role

Demonstrated enablement experience, including designing and delivering courseware or training programs for technical professionals in cybersecurity and SaaS product environments

Solid understanding of networking concepts, including TCP/IP, the OSI model, and the Purdue model

Proven success serving as, or supporting, a pre-sales technical resource in enterprise software sales (e.g., Systems Engineer, Solutions Architect)

Skilled at building and managing relationships with stakeholders at all levels across global teams, without direct authority

Track record of leading complex, large-scale projects from concept through successful implementation

Exceptional presentation, relationship-building, and negotiation skills

Willingness to travel occasionally throughout the United States

Benefits

Competitive Equity Package

Comprehensive Benefits Plan

Company

Dragos, Inc.

Glassdoor3.6

Dragos provides the most effective OT cybersecurity technology for industrial and critical infrastructure to deliver on our global mission: to safeguard civilization.

Founded in 2016

Hanover, Maryland, USA

501-1000 employees