Gift of Life Donor Program · 4 days ago
Relief Manager
Philadelphia, PA
Part-time
Onsite
Entry, Mid Level
$19/hr - $19/hr
2+ years expGift of Life Donor Program is a non-profit organization that provides temporary lodging and support services for transplant patients and their families. The Relief Manager will oversee daily operations at Gift of Life Howie’s House, manage volunteers, and ensure a safe and hospitable environment for guests.
Health CareMedicalNon Profit
Responsibilities
Administer guest admissions based upon policy and guidelines; assist in assuring accuracy of registration procedure and gathering information for room statistics
Support room scheduling, guest requests, check-in and check-out, and work with Social Worker (when available) to prioritize families for eligibility to stay in Family House
Address families’ needs that arise during shift (i.e., arrange transportation, provide room rate reductions, etc.) and when Social Worker is not present
Provide emotional support to families
Actively engaged in providing guest services as well as ensuring that volunteers are provided with a positive and supportive environment
Perform on-site property inspections to ensure that GOL Howie’s House is clean, neat and in good repair. Includes monitoring and reporting on physical condition of GOL Howie’s House and grounds to House Director and/or GLDP Building Manager
Respond to property problems, report item to GLDP House Manager- Evening, interact with appropriate GLDP staff and/or outside contractors (i.e., plumbers, electricians, etc.)
Provide input/direction to contracted cleaning and maintenance service to ensure that designated cleaning responsibilities are met
Coordinate with vendor services for laundry, transportation/van service, etc
Monitor and report on inventory of House supplies and provide input House Manager- Day
Provide training and appropriate education to staff, residents, and volunteers in use of and response to GOL Howie’s House safety systems and alarm
Support Home Cook Hero Program
Oversight of receiving and tracking of In-kind contributions
Identify and support opportunities to advance the mission of Gift of Life Howie’s House (e.g., newsletter stories; media opportunities; speaking engagements; networking)
Qualification
Required
Bachelor's Degree and three years general work experience or associate degree and two years' experience in hotel, hospitality, customer relations or service management related fields is required
Ability to develop and carry out plans/goals, establish priorities and effectively multitask required
Ability to effectively communicate and work with volunteers and contributors
Demonstrated proficiency in Microsoft office required
Preferred
Bilingual language skills a plus
Company
Gift of Life Donor Program
Gift of Life Donor Program is a non-profit organisation dedicated to organ and tissue procurement and donation for transplant patients.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Diane Finnerty
Executive Assistant to President & CEO
Emily DiMarino
Executive Assistant to Chief Clinical Officer
Recent News
2026-01-16
Press Telegram
2025-12-24
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