Burnett Therapeutic Services · 3 days ago
Director of Billing & Accouns Receivable
United States
Full-time
Remote
Lead/Staff, Director/Executive
$22/hr - $26/hr
5+ years expBurnett Therapeutic Services is a leader in Behavioral and Mental Health care, seeking a Director of Billing and Accounts Receivable to oversee all billing and revenue cycle operations. This role involves leading the implementation of a new EHR system and managing the end-to-end Accounts Receivable workflow, ensuring compliance and operational stability.
Individual & Family Services
Responsibilities
Own, lead, and manage all daily, weekly, and monthly billing and AR operations
Oversee full cycle billing for all payers, including PHC, SUSD, NVUSD, EL, NBRC, Carelon, Acumen, private pay, co-pay, and co-insurance
Ensure timely and accurate claim submission, payment posting, and reconciliation
Review AR weekly, follow up on outstanding balances, and update deposit and tracking sheets
Monitor, analyze, and resolve claim denials, rejections, and underpayments
Perform charge validation, charge corrections, and ongoing data integrity checks
Establish performance standards, workflows, and quality controls for billing operations
Own and maintain billing workflows across NPA, SimplePractice, and related platforms
Lead the implementation of a new EHR or billing system, including setup, workflow design, data configuration, testing, and go live readiness
Develop and lead staff training for new systems and process changes
Support appointment verification, billing readiness, and system troubleshooting
Identify inefficiencies, risks, or breakdowns and implement improvements
Develop, document, and refine SOPs for billing and AR processes
Update and maintain monthly trended hours for Contract Fulfillment and Accounting
Prepare monthly payments and revenue summaries for Accounting
Prepare AR, revenue, and payer performance reports for leadership and CF review
Track payer performance, denial trends, and reimbursement timelines
Provide insights and recommendations based on revenue cycle data
Manage payer relationships and communications
Lead payer enrollment, ERA setup, rate updates, and code configuration in NPA and related systems
Maintain accurate funder, rate, and authorization information across systems
Support new funder onboarding and contract implementation
Support contracts with rate validation and operational alignment
Prepare and support insurance audits, internal audits, FSO audits, and charge validations
Own audit preparation processes, documentation, and follow ups
Ensure compliance with payer, contractual, and regulatory requirements
Lead discharge process review and billing closure
Serve as the primary billing and revenue cycle partner to Clinical, Contract Fulfillment, Accounting, Admin, Operations, and Leadership
Provide guidance on billing requirements, documentation standards, and timelines
Support teams with co pay and co insurance billing, follow ups, and education
Support leadership with planning related to reimbursement, growth, and payer mix
Handle escalated client and payer billing inquiries professionally and ethically
Communicate with payers and clients regarding pending claims and resolutions
Maintain a high standard of service, confidentiality, and professionalism
Qualification
Required
High school diploma or GED required
Reliable internet, personal work computer, and professional remote work environment
Ability to work 9:00 am to 5:30 pm Pacific Time with flexibility during peak periods
Ability to work consistently within the Pacific Time Zone
5 plus years of experience in medical billing, AR, or healthcare administration with progressive responsibility
Experience leading billing operations, systems, or process improvements
Advanced proficiency in Excel, including formulas, pivot tables, and analysis
Strong organizational, analytical, and problem-solving skills
Excellent written and verbal communication skills
Ability to handle confidential information with discretion
Ability to manage multiple priorities and stakeholders
Preferred
Associate's or Bachelor's degree preferred
Experience in an ABA or behavioral health setting strongly preferred
Experience with NPA, SimplePractice, or similar platforms
Benefits
6 paid holidays after one year of employment
Accrued Sick time
Shadowing opportunities and hands-on mentorship to build confidence
Medical, dental, and vision insurance (for employees working 30+ hrs/week)
401(k) retirement plan, for those who have accrued 1000 hours of service within 12 months.
Aflac supplemental insurance options (for employees working 30+ hrs/week)
LifeCare Employee Assistance Program: includes free confidential counseling, referrals, and wellness resources
LifeMart Employee Discount Program: exclusive savings on everyday purchases and services
Company
Burnett Therapeutic Services
Burnett Therapeutic Services, Inc, founded in 2015, is dedicated to the comprehensive service model, including, but not limited to working with the client with his or her family, communication training, skill building, coping skills training, family work, therapeutic counseling, behavioral therapy, cultural diversity, and activities that increase and build upon each client and their family’s strengths.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase