Sedgwick · 19 hours ago
CAT Repair Solution Site Manager
Texas, United States
Full-time
Onsite
Mid Level
4+ years expSedgwick is a company dedicated to helping people facing unexpected challenges. As a CAT Repair Solution Site Manager, you will be responsible for managing CAT Repair Solution Sites, ensuring operational efficiency, and overseeing onsite staff while maintaining compliance and quality assurance.
BankingInsuranceRisk Management
Responsibilities
Ensure CAT site is up and running within 72 hours
Open/Closing of Location
Security of Location
OSHA Compliance
Managing Onsite staff
Escalation Resolution
Distribution of Work
Quality Assurance
Daily Production Meeting
New Hire Training
Coaches and mentors CAT contractors on processes and systems
Monitors CAT contractors Service Level Agreement (SLA) performance objectives
Prioritizes CAT contractor needs for the CAT Repair Solutions Team
Provides feedback to Leadership Team on process challenges facing CAT Sites
Manage Repair Solutions network's core business
Pricing research/development
Develops and delivers CAT site training and performance reviews
Provides on boarding assistance to the Business Development department for new carriers seeking CAT Repair Solutions
Cross trains inter-departmental employees and cross-company employees
Performs quality assurance inspections on completed repairs
Drive Production and Repair Cycle Time
Serves as subject matter expert and/or project leader on the following industry systems: Mitchell, CCC and Audatex
Performs other duties as assigned
Supports the organization's quality program(s)
75% Travels
Administers company personnel policies in all areas and follows company staffing standards and training recommendations
Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions
Provides support, guidance, leadership and motivation to promote maximum performance
Qualification
Required
High school diploma or GED required
Four (4) years of experience in construction restoration or insurance
Thorough knowledge of operations, body shop and CAT site management
Strong oral and written communication skills
PC literate, including Microsoft Office products; strong Excel and database skills
Strong understanding of data analytics
Good judgment and sound decision making skills
Excellent organizational skills, accuracy, and attention to detail
Initiative and ability to multi-task
Leadership/management/motivational skills
Excellent customer service skills
Ability to work independently or in a team environment
Ability to meet or exceed Performance Competencies
Credit security clearance, confirmed via a background credit check, is required for this position
Preferred
Bachelor's degree from an accredited college or university preferred
Company
Sedgwick
Sedgwick is the world’s leading risk and claims administration partner, helping clients thrive by navigating the unexpected.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$1.5BKey Investors
Altas PartnersLa Caisse
2024-09-12Private Equity· $1B
2018-12-01Private Equity
2018-09-12Acquired
Leadership Team
Michael Arbour
Chairman & Chief Executive Officer
Kalani Reelitz
Global Chief Financial Officer
Recent News
Morningstar.com
2025-11-10
2025-09-04
Company data provided by crunchbase