On-call Staffing Coordinator jobs in United States
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University of Maryland Medical System · 6 days ago

On-call Staffing Coordinator

The University of Maryland Medical System (UMMS) is an academic private health system focused on delivering high quality care. The On-Call Staffing Coordinator supports the Staffing Center by managing urgent staffing needs outside regular business hours and ensuring adequate staffing levels across UMMS member organizations.

Hospital & Health Care

Responsibilities

Responds to Time-Sensitive Staffing Needs
Answers and documents calls related to staffing issues during off-hours
Responds promptly to real-time staffing requests and emergent callouts
Arranges backfill coverage for unexpected absences to ensure adequate patient care coverage
Executes Staffing Adjustments
Coordinates deployment of available PRN and long-term staff to meet immediate needs
Updates scheduling systems with sick calls, last-minute changes, and urgent reassignments
Ensures accurate and timely communication of schedule updates to impacted units and team members
Administrative Support
Documents all off-hours staffing actions in the scheduling system
Prepares brief handoff reports for the daytime Staffing Coordinators and/or Operations Manager
Maintains up-to-date contact information and reference resources to support efficient responses
Customer Service and Communication
Provides professional and responsive customer service to clinical leaders and staff during off-hours
Fosters trust by communicating with clarity, accuracy, and timeliness
Escalates unresolved or complex issues to leadership as appropriate
Perform all other duties as assigned

Qualification

Staffing CoordinationScheduling SystemsAdministrative SupportHealthcare ExperienceCustomer Service

Required

High school diploma or GED
One year of experience in staffing, scheduling, or administrative support

Preferred

Associate's degree
Healthcare experience

Company

University of Maryland Medical System

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The University of Maryland Medical System (UMMS) was created in 1984 when the state-owned University Hospital became a private, nonprofit organization.

Funding

Current Stage
Late Stage

Leadership Team

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Kenneth Kozel
President and CEO
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Hank Franey
Executive Vice President and CFO
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