Messerli Kramer, P.A. · 20 hours ago
WORKFLOW ANALYST - DOCUMENT SPECIALIST
Plymouth, MN
Full-time
Onsite
New Grad, Entry Level
$19/hr - $23/hrMesserli & Kramer, P.A. is an industry-leading consumer collection law firm representing numerous national creditors. They are seeking a Workflow Analyst – Document Specialist to support and enhance their legal document and workflow ecosystem by designing, maintaining, and optimizing legal documents and workflows within the Cogent collections platform.
ConsultingLaw EnforcementLegal
Responsibilities
Design, create, configure, and maintain legal documents and letters within Cogent, incorporating conditional logic, data fields, and workflow triggers
Analyze legal and operational requirements and translate them into system-ready document templates and workflows
Organize, migrate, and archive legacy templates, ensuring version control and audit traceability
Support and back up end-to-end workflow configuration within the collections system, including task routing, document generation, and exception handling
Identify opportunities for automation, standardization, and process improvement across legal document workflows
Partner with Legal Assistants and Attorneys to ensure workflows align with court rules, jurisdictional requirements, and legal best practices
Validate document and workflow outputs against system data to ensure accuracy and compliance
Support troubleshooting and root-cause analysis for document, workflow, or data issues
Manage and prioritize document and workflow backlog items using Agile or Kanban-style methodologies
Qualification
Required
High School Diploma/GED
Strong verbal and written communication skills
Ability to engage with both technical and non-technical personnel effectively
Proven ability to manage multiple deadlines and implement process automation to enhance efficiency
Exceptional attention to detail and proofreading capabilities
Basic understanding of legal documents and the legal debt collection process
Basic understanding on how to process bank and wage garnishments
Solid organizational and prioritization skills
Proficiency in Microsoft Office, Cogent, and Crystal Reports
Familiarity with compliance requirements and remediation processes
Preferred
Associate's or Bachelor's degree preferred
Prior experience working with enterprise applications, workflow systems, or document management platforms is highly desirable
Company
Messerli Kramer, P.A.
WHO WE ARE At Messerli Kramer, we’ve spent 60 years building a reputation as a firm of “attorneys and advisors” – or, as we like to say, a place where the law isn’t always the best answer.
Founded in 1965
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
David Oxley, CLM, CISM
Chief Information and Security Officer
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