Specialty Dental Brands · 3 days ago
Financial Coordinator at Hi5 Orthodontics
Spokane, WA
Full-time
Onsite
Entry, Mid Level
1+ years expSpecialty Dental Brands is seeking a skilled and passionate Financial Coordinator for Hi5 Orthodontics. The successful candidate will be responsible for discussing financial options with patients, managing billing processes, and providing customer service to ensure clear financial guidance.
DentalHealth CareHospital
Responsibilities
Discuss financial options with patients, including orthodontic treatment costs, payment plans, insurance coverage, and financing solutions
Insurance Verification & Claims: Verify dental insurance benefits, accurately submit insurance claims, track claim status, and follow up on outstanding or denied claims
Patient Billing & Collections: Manage patient billing processes, apply payments, monitor account balances, and communicate with patients to resolve billing concerns and collect outstanding balances
Customer Service: Provide clear, compassionate financial guidance to patients and families, helping them understand their treatment costs and financial responsibilities
Documentation & Record Keeping: Maintain up-to-date and accurate financial records, agreements, and insurance documentation within the practice management software
Qualification
Required
Previous experience in dental or healthcare financial coordination, billing, or insurance (2+ years preferred)
Strong knowledge of dental insurance policies, ADA codes, and claims submission processes
Proficiency with dental practice management software (e.g., Dentrix, Eaglesoft, Open Dental)
Excellent communication skills with the ability to explain financial concepts clearly and empathetically
Strong attention to detail, organizational skills, and the ability to manage multiple tasks simultaneously
Capable of working independently and as part of a collaborative team in a fast-paced environment
Understanding of HIPAA regulations, ethical billing practices, and patient confidentiality standards
Working knowledge of dental terminology and practices
Basic accounting understanding with regard to interpreting the practice's aging reports
Must be comfortable in a fast paced, quickly changing environment
Ability to uphold financial policies while approaching patients in a friendly and supportive manner
Strong organization, interpersonal and communication skills are essential
Comfortable interacting with the general public
As a condition of employment, qualified applicants will be subject to a background check, including criminal history, driving history and character references
High School Diploma or equivalent
Minimum one to three (1-3) years of relevant experience, preferably in a dental office
Ability to sit, stand and walk for extended periods of time
Ability to lift up to 25 pounds
Excellent speaking and listening skills, requiring the perception of speech
Must have high finger dexterity to perform duties involving work on the computer
Benefits
Medical, Dental, Vision, and 401(k)
Paid holidays
Paid time off
Company
Specialty Dental Brands
Specialty Dental Brands is a niche support organization focused exclusively on building a network of specialty dental practices.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Dan Prestegaard
Chief Technology Officer
Chris Scales, CPA
President & COO
Recent News
2023-12-24
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