Bowman Williams · 5 days ago
System Administrator Level 2 (Hybrid WFH / MSP)
Elgin, IL
Full-time
Hybrid
Entry, Mid Level
$70K/yr - $80K/yrBowman Williams is an employee-centric Managed Service Provider focused on delivering responsive IT support. They are hiring a System Administrator Level 2 to support client environments, troubleshoot technical issues, and manage Microsoft 365 administration.
Office AdministrationRecruitingStaffing Agency
Hiring Manager
Mark Hammond
Responsibilities
Support and maintain client environments across Windows, macOS, servers, and networking
Resolve Level 2 technical issues involving workstations, servers, backups, and connectivity
Administer Microsoft 365 including user access, permissions, and security settings
Monitor and manage backups to ensure data integrity and recovery readiness
Troubleshoot networking issues involving VLANs, routing, VPNs, and firewalls
Follow existing documentation and contribute updates when improvements are needed
Track work accurately in ConnectWise PSA and provide clear client communication
Collaborate with teammates and assist Level 1 technicians when needed
Qualification
Required
MSP experience supporting multiple client environments
Strong Level 2 troubleshooting skills with consistent follow through
Clear and professional communication with non technical users
Strong attention to detail and documentation habits
Team focused mindset with the ability to work independently
Benefits
Blue Cross health plans including HMO, PPO, and high deductible with HSA, 75% employer paid even for family coverage
Dental and vision covered 100%
Unlimited PTO
7 paid holidays plus 1 floating holiday
Company
Bowman Williams
Bowman Williams is a staffing firm for IT managed and cloud service providers.
Founded in 2009
11-50 employees
Funding
Current Stage
Early StageLeadership Team
John Davenjay
CEO
Company data provided by crunchbase