Instant Ticket Specialist jobs in United States
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Brightstar Lottery · 4 days ago

Instant Ticket Specialist

Brightstar Lottery is an innovative global leader in lottery solutions, known for delivering secure technology and comprehensive services. The Instant Ticket Specialist will perform a variety of duties for assigned retailers, focusing on sales support and fostering positive retailer relations.

ComputerGamingInformation ServicesInformation TechnologyManufacturing

Responsibilities

Responsible for performing a variety of duties for assigned retailers including sales support and the promotion of positive retailer relations
Maintains knowledge of diverse instant ticket portfolio that features 80-90 product launches per year and supports over $8,000,000,000 in annual sales
Communicates with the field sales force daily to assist with the growth in sales of the instant product by providing product information and inventory insight customized to the retailer level
Manages inventory of instant tickets by analyzing individual retailer sales histories as well as monitors overall instant ticket field inventories to maximize the products’ sale potential
Reviews and processes incoming ticket orders from sales representatives and retailers
Provides support for key account installs and key account changes of ownership
Monitors sales and inventories for lottery promotions
Maintains knowledge of policies and procedures around instant ticket transactions and effective management of inventory at retail
Educates retailers on instant ticket policies and procedures as necessary
Works with retailers in troubleshooting and correcting instant ticket pack issues
Provides support to lottery agents as needed

Qualification

Sales supportCustomer-focused experienceMicrosoft Office proficiencyLeading ComplexityLeading PeopleLeading the BusinessLeading Self

Required

Associates Degree or equivalent work experience
1-2 years of work experience preferably in a sales support or customer-focused role
Proficiency in Microsoft Office Applications

Benefits

401(k) Savings Plan with Company contributions
Health, dental, and vision insurance
Life, accident, and disability insurance
Tuition reimbursement
Paid time off
Wellness programs
Identity theft insurance

Company

Brightstar Lottery

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Brightstar Lottery is a global gaming company specializing in the design, manufacture, and marketing of electronic gaming.

Funding

Current Stage
Public Company
Total Funding
$1.3B
2025-12-03Post Ipo Debt· $750M
2025-07-01Acquired
2024-09-10Post Ipo Debt· $551.02M

Leadership Team

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Fabio Cairoli
Chief Executive Officer, Italy
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Company data provided by crunchbase