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Capital Group · 5 hours ago

Digital Product Manager

Los Angeles

Full-time

Onsite

Senior Level, Lead/Staff

$142K/yr - $227K/yr

10+ years exp

Capital Group is committed to fostering a strong sense of belonging and diversity in the workplace. As a Digital Product Manager, you will partner with various teams to shape and deliver high-quality digital experiences, leveraging customer insights and market considerations to support product vision and execution.

Financial Services

Comp. & Benefits

Responsibilities

Partner with Capital Group’s product, technology, and business teams to help shape and deliver high-quality digital experiences

Contribute product management expertise by bringing customer needs, market insights, and technology considerations together to support product vision, roadmap execution, and feature development

Collaborate closely with internal product managers, engineering, design, data, and business partners to translate product direction into clear requirements and intuitive customer experiences

Support products through discovery, development, launch, and iteration by gathering insights, monitoring performance, and identifying opportunities to improve outcomes and customer satisfaction

Act as an advocate for the customer and a trusted partner to internal teams, helping drive continuous improvement while operating within established product strategy and governance

Shape and articulate a clear product vision by deeply understanding customer needs, business outcomes, and market signals, and translating them into meaningful product direction

Gather, synthesize, and document customer insights using research, feedback, competitive benchmarks, and metrics to inform features, priorities, and roadmap decisions

Contribute to near- and long-term product planning by helping define roadmaps, influencing trade-offs, and aligning partners around priorities and delivery plans

Translate vision into execution by defining customer goals, user stories, and requirements, and working closely with engineering and design to ensure outcomes align with intent

Guide products through launch and iteration by supporting go-to-market efforts, monitoring customer impact, and reincorporating feedback into future improvements

Use data and operational insights to identify issues, assess risk, and recommend improvements that enhance product performance, reliability, and customer experience

Communicate product direction effectively, influence without authority, and build strong cross-functional relationships to move teams forward and deliver results

Qualification

Product ManagementDigital Product StrategyCustomer InsightsRoadmap PlanningData AnalysisUser StoriesCross-Functional CollaborationInfluencing SkillsBachelor's DegreeCommunication Skills

Required

You have a bachelor's degree in business, Business Systems, Information Systems, or related field

You have prior experience (10+ years, minimum) in the development and launch of digital product/solution strategy, roadmap, and execution leading production / capability teams

You can shape and articulate a clear product vision by deeply understanding customer needs, business outcomes, and market signals, and translating them into meaningful product direction

You know how to gather, synthesize, and document customer insights using research, feedback, competitive benchmarks, and metrics to inform features, priorities, and roadmap decisions

You contribute to near- and long-term product planning by helping define roadmaps, influencing trade-offs, and aligning partners around priorities and delivery plans

You are experienced in translating vision into execution by defining customer goals, user stories, and requirements, and working closely with engineering and design to ensure outcomes align with intent

You understand how to guide products through launch and iteration by supporting go-to-market efforts, monitoring customer impact, and reincorporating feedback into future improvements

You use data and operational insights to identify issues, assess risk, and recommend improvements that enhance product performance, reliability, and customer experience

You communicate product direction effectively, influence without authority, and build strong cross-functional relationships to move teams forward and deliver results

Benefits

Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options

Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love

Access on-demand professional development resources that allow you to hone existing skills and learn new ones

In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital’s annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings.