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City of Hope · 12 hours ago

Laboratory Assistant / Phlebotomist

United States

Full-time

Remote

Entry Level

$17/hr - $27/hr

1+ years exp

City of Hope is a leading cancer research and treatment organization dedicated to making hope a reality for those affected by cancer and diabetes. The Laboratory Assistant / Phlebotomist will perform various tasks related to phlebotomy, specimen processing, and support for technical and administrative staff in the laboratory, ensuring high patient satisfaction and quality of samples collected.

AssociationEducationHealth Care

Comp. & Benefits

Responsibilities

Forms a variety of tasks (phlebotomy, specimen transport, specimen processing for in-house and send out testing at reference laboratories, answering telephone calls, reviewing pending logs, etc

Support the technical and administrative staff in the laboratory

Performs billing functions, when applicable

Performs other duties as assigned by department leadership

Make routine decisions (actions to take for patient satisfaction, when to escalate issues, when to ask leadership for guidance, etc)

Work is guided by standard operating procedures, policies, and service standards

This role plays a key role in patient satisfaction and pre analytic phase of testing (quality of patient samples collected, turnaround time from sample collection sample delivery, etc)

Work is standard, consistent and structured