Framestore · 7 hours ago
Systems Support Administrator
Los Angeles, CA
Full-time
Onsite
Mid Level
$60K/yr - $75K/yrFramestore is an Oscar-winning Technology company that focuses on innovation in visual effects. The Systems Support Administrator is responsible for providing escalation support for IT incidents, maintaining technology infrastructure, and collaborating with various teams to ensure effective operations.
FilmFilm ProductionMedia and Entertainment
Responsibilities
Escalation support for all incidents and requests using JIRA service desk
Support of storage requests
Monitor and maintain a variety of physical and logical systems
Administration of the OS images and Linux/Windows application packages
Manage license servers and services
Support of the Render farm (software)
Able to work independently and in teams on administrative and technical projects
Produce and update documentation using Confluence
Collaborate with the Systems Operations and Systems Engineering teams on various projects
Partake in an on-call rotation to provide support outside standard working hours
Qualification
Required
Escalation support for all incidents and requests using JIRA service desk
Support of storage requests
Monitor and maintain a variety of physical and logical systems
Administration of the OS images and Linux/Windows application packages
Manage license servers and services
Support of the Render farm (software)
Able to work independently and in teams on administrative and technical projects
Produce and update documentation using Confluence
Collaborate with the Systems Operations and Systems Engineering teams on various projects
Partake in an on-call rotation to provide support outside standard working hours
Strong experience in a customer facing role
Strong self-guided problem solving skills
Hands-on hardware experience; builds, upgrades, repair
OS (Redhat based, Windows and OSX) and application support and deployment
Active Directory management
Basic scripting language (powershell, bash, python)
A commitment to teamwork
Proven ability to adapt and work well under pressure and to tight deadlines
Excellent communication and interpersonal skills
Preferred
Configuration Management and Automation
Windows Systems administration, patch management and deployment
Networking (Layer2, Layer3 including dynamic routing and VPN tunnels)
VMWare and/or virtual server environment administration
Backup and storage management
Company
Framestore
Framestore is a creative studio that offers production, pre-production, and post-production services for its users.
Founded in 1986
1001-5000 employees
H1B Sponsorship
Framestore has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (2)
2023 (12)
2022 (9)
2021 (7)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
unknown2020-12-10Series Unknown
Leadership Team
Alison Turner
Director, Operations & Infrastructure
Mel Sullivan
Chief Executive
Recent News
Mac Daily News
2025-11-08
2025-11-04
Mac Daily News
2025-07-30
Company data provided by crunchbase