PPCH (Parker Personal Care Homes) · 12 hours ago
Residential Case Manager/Program Coordinator/Care Coordinator
PPCH (Parker Personal Care Homes) is dedicated to enhancing the quality of life for individuals with intellectual or developmental disabilities. The Residential Program Coordinator is responsible for supporting individuals in host home settings, acting as a liaison between them, their families, and host home providers to ensure their goals and choices are pursued effectively.
Customer ServiceHealth Care
Responsibilities
Ensures that the self-expression, self-worth, self-reliance, and decision making of individuals on caseload is supported and respected through Host Home services
Fosters collaboration with individuals receiving services, their loved ones, the Host Home providers, and their support team
Ensures that training, resources, and work environment are provided to support individuals’ receiving services in pursuing their goals, activities of interest, and social interactions
Ensures implementation of the Annual Plans and Individual Service and Support Plans (ISSPs) for people receiving services
Continually evaluates and assesses the programs’ strengths and weaknesses to improve services and supports using a person-centered approach
Supports a culture where individuals receiving services are healthy, safe, and valued by others
Models and teaches respect for others, including individuals in services, Host Home Providers, guardians and loved ones, and team members
Ensures the safety and well-being of individuals receiving services by providing oversight, guidance, and resources to Host Home Providers
Ensures that the preferences of individuals living in Host Homes are considered, and that homes are cleaned and maintained according to standards
Conducts required assessments of individuals receiving services and ensures prompt follow-up when deficiencies or areas for improvement are found
Responsible for compliance with PPCH policies, and the rules and regulations of State and Federal oversight agencies
Ensures bookkeeping, and recordkeeping meets standards of PPCH and State and Federal agencies
Oversight of and responsibility for current and complete Host Home tracking and documentation, including health-related services
Conducts regular visits to Host Homes to ensure that individuals receiving services are safe, healthy, satisfied with services, and that the setting meets all quality standards
Ensures Host Home Providers and Respite Providers have completed required trainings, including annual refreshers, according to established timelines
Maintains knowledge and understanding of PPCH and other regulating agencies’ policies, procedures, rules, regulations, and guidelines
Responds to requests from internal and external auditors
Attends meetings and staffings as needed or requested
Coordination of health-related services documentation
Coordination of Prior Authorization Requests, to include Medical Durable Equipment
Works in the capacity of administrative or other Residential staff as needed
Other duties as assigned
Qualification
Required
High school diploma or equivalent required
One or more years of work experience in the field of intellectual or developmental disabilities required
Excellent written and verbal communication skills
Strong computer skills with proficiency using Microsoft Office is required
Effective listening skills, even when non-traditional communication is used
Ability to lead and manage others
Ability to respectfully address significant issues of health and safety while supporting an individual's choices
Ability to work as part of a comprehensive team and represent PPCH in the community
Skill and ability to constructively receive and provide feedback
Ability and willingness to complete required trainings and learn PPCH operations and systems
Valid driver's license, and ability to meet PPCH's driving and insurance requirements
Ability and willingness to respond to emergency situations in Host Homes
Preferred
Bachelor's degree preferred
One or more years of experience working in the Colorado Developmental Disabilities System is preferred
Knowledge of Colorado Developmental Disabilities system, community support systems, and human services is helpful
Knowledge of Social Services and out of home placements for adults with intellectual or developmental disabilities is helpful
Company
PPCH (Parker Personal Care Homes)
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