IT Consultant I jobs in United States
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NEOGOV · 1 day ago

IT Consultant I

NEOGOV is seeking an IT Consultant I to join their Information Technology Services team at Lander University. The role involves providing technology support to faculty, staff, and students, while ensuring adherence to information security policies and delivering excellent customer service.

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H1B Sponsor Likelynote

Responsibilities

Providing hands-on technology support to faculty, staff, and students at Lander University
Collaborating with manager and ITS Team members to securely manage, maintain, deploy, and update computing resources
Delivering outstanding customer service
Adhering to rigorous information security and assurance policies throughout all service interactions
Flexibility to work evenings and weekends is required

Qualification

Customer serviceTechnical supportWindowsMacOSMicrosoft Office SuiteProblem-solvingITIL frameworkAdobe Creative CloudWebexCommunication skillsTeam collaboration

Required

A Bachelor's degree in Computer and Information Systems or related discipline is preferred; however, a high school diploma combined with relevant experience is acceptable
Relevant experience includes hands-on work with current hardware and software platforms, network communication system installation, operation, troubleshooting, and repair
Strong technical skills, excellent customer service abilities, and a demonstrated commitment to upholding ethical practices are essential
A valid driver's license and a safe driving record are required
Must have strong skills in providing excellent customer service and demonstrate strong ethics
Expertise in common software applications including the Microsoft Office Suite, Webex, Adobe Creative Cloud, etc. is required
Proficiency with both Windows and macOS computers, Android and iOS mobile platforms, and other equipment used in customer facing and educational settings is necessary
Excellent problem-solving and troubleshooting skills, including experience across a spectrum of consumer to professional-grade IT equipment is required
Strong written and verbal communication skills are essential for interacting effectively with customers, peers, and administrative personnel

Preferred

Familiarity with moderately complex analytical methods and the ITIL framework is highly desirable
Ability to thrive in a fast-paced team environment, manage competing priorities, and provide advice and assistance to both individual customers and small groups are key skills for this position
Previous experience in a higher education setting is a plus

Benefits

Health and dental insurance
Retirement and savings plan options
Paid vacation and sick leave
Telecommuting and flexible work schedules
Dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses
Defined benefit and defined contribution plans
South Carolina Deferred Compensation Program
Tuition assistance
Holiday, annual and sick leave
Discounts on purchases, travel and more

Company

NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.

H1B Sponsorship

NEOGOV has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

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Shane Evangelist
CEO
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Brandon McDonald
Head Of Marketing
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Company data provided by crunchbase