BayPort Credit Union · 5 days ago
Branch Manager
Suffolk, Virginia, United States
Full-time
Onsite
Mid Level
3+ years expBayPort Credit Union is seeking a Branch Manager to provide excellent service to current and potential members. The Branch Manager will oversee daily operations, coach staff, and ensure sales and service goals are met.
BankingCredit BureauFinanceFinancial ServicesInsurance
Responsibilities
Leads the branch team in daily operating functions
Supervise branch staff, including Assistant Branch Manager, Head Teller, MSRs and Tellers
Serve as a liaison between the member and the credit union by responding to member requests, problems/concerns in a timely and professional manner
Cultivate and maintain solid member relationships through service excellence, identifying and anticipating member needs and making product recommendations
Lead sales and service initiatives and on-boarding efforts
Coach staff on service excellence, referrals and branch goals; Conducts Sales Meetings; Leads by example
Qualification
Required
High School education or equivalent
Minimum of 3-5 years of related experience within a financial setting
Familiar with Credit Union products and services. Extensive knowledge of Credit Union policies and processes; awareness of Credit Union vision and long-term goals; knowledge of duties and responsibilities of Member Service Representatives and Assistant Branch Manager
Acceptable credit rating and criminal background check
NMLS Certification within 30 days of hire
Company
BayPort Credit Union
BayPort Credit Union is a banking institution that offers services on mobile banking, investment, lending, credit and retirement plans.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$0.16M2021-11-18Grant· $0.16M
Leadership Team
James Mears
President/CEO
Nancy Porter
Vice President Marketing
Recent News
2025-12-19
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