LSI (Life Systems International) · 5 hours ago
Application Specialist
LSI (Life Systems International) is a company focused on delivering patient monitoring and management solutions to various healthcare institutions. The Application Specialist plays a crucial role in supporting customer relationships and implementing systems for cardiac and pulmonary rehabilitation programs, while also providing training and technical support.
Customer ServiceHealth CareMedical Device
Responsibilities
Promote Company products and services to both existing and prospective customers through relationship-driven, consultative engagement
Lead and support on-site implementation of systems at customer facilities
Provide comprehensive training on software, hardware, and system components
Maintain and grow customer relationships through regular on-site visits, in-services, and technical support
Assess customer workflows and patient care processes to recommend scalable, effective solutions
Serve as a trusted advisor on industry topics, trends, and best practices related to patient monitoring and rehabilitation programs
Participate in pre-sales and discovery calls as a technical and clinical resource alongside Regional Directors
Review and contribute to technical documentation required during the sales and implementation process
Support technical conference calls during system implementations and serve as a technical project resource as assigned
Ensure accurate, timely updates within the CRM for accounts, facilities, and contacts
Stay current on industry trends, emerging technologies, regulatory and compliance requirements, and program standards
Develop a working knowledge of hospital IT infrastructure, security standards, and best practices
Attend industry conferences, trade shows, and customer events as required
Contribute to internal documentation and knowledge sharing to support customer success and internal teams
Qualification
Required
3–5 years of experience in hospital, healthcare IT, or clinical system implementation/support
Bachelor's degree from an accredited institution in Information Systems, Information Technology, Exercise Physiology, Business, or a related field
CompTIA A+, Network+, Security+, or comparable technical certifications
Ability to lift and carry up to 35 pounds
Ability to climb ladders and perform physical installation tasks (e.g., antenna systems)
Preferred
Experience with patient monitoring, telemetry, or medical device systems
Experience working in a clinical or healthcare environment
Familiarity with healthcare sales cycles and industry trends
Company
LSI (Life Systems International)
LSI leads the way in providing time-saving cardiac rehab monitoring and management solutions you trust, supported by relationships you rely on.