Convergenz ยท 1 day ago
Loss Mitigation Specialist
Jacksonville, FL
Full-time
Onsite
Entry, Mid Level
2+ years expConvergenz is seeking a Loss Mitigation Specialist II who demonstrates advanced proficiency in loss mitigation practices. This role is responsible for engaging borrowers and authorized third parties to evaluate, negotiate, and complete appropriate loss mitigation solutions to reduce foreclosure risk and investor loss.
Human ResourcesStaffing Agency
Responsibilities
Contributes to departmental performance by understanding success metrics and actively working to positively influence key performance indicators
Achieves individual and team monthly goals and performance benchmarks
Manages a portfolio of mortgage loans that are 90+ days delinquent or have requested loss mitigation, in accordance with investor, regulatory, departmental, and legal requirements
Handles complex, non-traditional loss mitigation workouts, including Short Sales, Deeds-in-Lieu , and other high-risk borrower scenarios
Conducts inbound and outbound communications with borrowers, attorneys, real estate professionals, and authorized third parties to explain available loss mitigation options
Clearly explains borrower eligibility and requirements for loan modifications, short sales, deeds-in-lieu, cash-for-keys programs, consents to judgment, and other loss mitigation solutions
Reviews borrower financial information, evaluates hardship circumstances, and recommends appropriate loss mitigation strategies
Performs light skip-tracing activities to locate and contact borrowers
Reviews title search documentation to identify and resolve issues that could impact lien position
Ensures full compliance with company policies, procedures, and investor guidelines
Reviews, updates, and maintains daily reports and account records
Qualification
Required
Exceptional attention to detail
Strong organizational skills with the ability to multitask and meet competing deadlines
Excellent verbal and written communication skills
Proven ability to work effectively in a team-based environment
Sound judgment and decision-making skills
Strong customer consulting and advisory communication skills via phone and written correspondence
High school diploma or GED required
Two to four years of relevant mortgage servicing or loss mitigation experience required
Proficient in Microsoft Office applications, including Word, Excel, and Outlook
Preferred
Associate's degree preferred
GSE loss mitigation experience preferred, with emphasis on FHLMC (Freddie Mac) and FNMA (Fannie Mae) guidelines
Prior experience with MSP, Black Knight/LPS, and Sagent systems preferred
Company
Convergenz
Convergenz is a staffing and recruiting company providing contract, contract-to-hire, and permanent placement services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Greg McGuire
Co-Founder and Managing Partner
William Hsiung
Chief Financial Officer
Recent News
2022-05-28
2022-05-16
2022-04-29
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