Citizens of Humanity Group · 1 week ago
Ecommerce Associate
Greater Los Angeles, CA
Full-time
Onsite
Entry Level
1+ years expCitizens of Humanity Group is seeking a highly motivated eCommerce Associate to join their growing eCommerce team. In this role, you will support day-to-day eCommerce operations, collaborate with various departments, and assist in product and campaign launches while maintaining the website and optimizing site performance.
ApparelE-CommerceFashionLifestyle
Hiring Manager
Robert Hermanns, CPA
Responsibilities
Provide ongoing support to manage the daily operations of both Citizens of Humanity and AGOLDE websites while targeting site conversion and revenue goals
Assist with Merchandising Managers to uphold merchandising presentation strategy, site conversion, customer experience, and marketing highlights
Create, edit, and maintain product copy to ensure accuracy, clarity, and consistency across the site
Ensure accuracy all product descriptions include key information such as fit, fabrication, care, sizing details, and country of origin
Assist with product uploads, this includes merchandising key category pages while working with cross-functional partners to gather product features, garment care, fit notes, and product descriptions
Ensure products are launched to site in a timely manner based on delivery date and marketing initiatives
Prepare eCommerce reports to share cross-functionally, including sales KPIs, style selling, summaries on new product launches and product demand signals like waitlist and pre-order
Leverage analytics and reporting tools to implement on-site merchandising strategies that drive conversion
Create and maintain Shopify tags and metadata to optimize SEO performance and improve site taxonomy
Learn and utilize the company’s ERP system to monitor inventory levels, availability, and product status
Partner with Operations and Merchandising teams to help resolve inventory discrepancies
Conduct site audits to ensure product data accuracy and quality, and own the resolution of any identified issues
Review both sites regularly, assist in identifying and facilitating resolution of website issues/bugs in partnership with the Web Developer
Track on-site search terms to continually optimize and improve search to reflect latest product launches and customer queries
Collaborate with the Photo Studio & Digital Marketing team to ensure all products and brand assets are shot and received in a timely manner
Assist the team with monthly marketing calendar that supports site-merchandising plan. This entails email concepts and homepage rotations
Qualification
Required
Bachelor's' degree with 1+ year's relevant experience in a fast-paced environment
Shopify experience required
Experience using Google Analytics
Proficient in all Microsoft Office programs, specifically Excel
Knowledge of basic Excel formulas is required
Basic understanding of key eCommerce & digital metrics (CTR, conversion rate, bounce rate etc.)
Quick to learn new systems and platforms
Strong problem-solving, creative thinking and decision-making skills
Ability to multitask, prioritize effectively, and work independently
Highly detail oriented and excited to learn and grow
Excellent written, and verbal communication skills
Preferred
Experience with inventory management/ERP system is a plus
Knowledge of Ship Station, Klaviyo, GlobalE, Meta is a plus
Company
Citizens of Humanity Group
Within the Citizens of Humanity Group, you’ll find Citizens of Humanity and AGOLDE.
501-1000 employees
H1B Sponsorship
Citizens of Humanity Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Late StageLeadership Team
Amy ( Hennisch ) Williams
Chief Executive Officer
Federico Pagnetti
Chief Operating Officer
Recent News
2025-07-14
Company data provided by crunchbase