Optimum Healthcare IT · 9 hours ago
EHR Solutions Engineer
Optimum Healthcare IT is a leading provider of healthcare technology consulting services, specializing in Epic and digital transformation. They are seeking a highly skilled EHR Solutions Engineer to lead pre-sales strategy and solution design for Epic and other healthcare IT initiatives, building strong client relationships and developing high-quality project plans.
Enterprise Resource Planning (ERP)Health CareInformation Technology
Responsibilities
Lead discovery sessions with prospective clients to understand strategic goals, operational challenges, Epic environments, and project needs
Serve as a subject matter expert and trusted advisor throughout the sales cycle
Build and maintain strong relationships with healthcare organizations, ensuring alignment between client needs and Optimum’s service offerings
Architect tailored Epic consulting solutions—including project approaches, recommended team structures, timelines, and delivery strategies
Assist pre-project teams with assessments, scoping, and resourcing models to ensure thoughtful, accurate project planning
Translate business and clinical challenges into effective consulting strategies that support successful Epic projects
Lead the creation of RFP responses, proposals, SOWs, and sales collateral that articulate the value of our Epic consulting solutions
Support the sales team with expert insight during client meetings, presentations, and strategic conversations
Ensure solution designs are accurate, competitive, and aligned with industry standards and Epic best practices
Partner closely with delivery leadership, customer success, and executive teams to create seamless handoffs from pre-sales to project kickoff
Develop and refine scalable sales processes, tools, and templates, including scoping calculators, proposal frameworks, and internal request workflows
Provide insight into market trends, client needs, and emerging opportunities to support strategic growth
Maintain up-to-date knowledge of the Epic ecosystem, certification updates, implementation methodologies, and healthcare industry trends
Advise internal and external stakeholders on Epic functionality, project types, best practices, and delivery considerations
Qualification
Required
5+ years working with the Epic platform in implementation, optimization, project management, or delivery leadership roles
Minimum 2 years in a pre-sales, sales engineering, or solutions consulting capacity
Strong understanding of Epic modules, project types, implementation methodologies, and cross-application workflows
Familiarity with healthcare operations, clinical workflows, IT governance, and regulatory considerations (e.g., HIPAA)
Exceptional verbal and written communication skills, with the ability to clearly articulate complex concepts to technical and non-technical audiences
Demonstrated success in supporting enterprise-level sales activities, including discovery, solutioning, and proposal development
Bachelor's degree required
Strong analytical thinking, with the ability to create strategic, value-focused solutions
Proven success facilitating cross-functional discussions and incorporating input from diverse stakeholders
Preferred
Master's degree preferred
Previous Epic certification(s) strongly preferred
Company
Optimum Healthcare IT
Optimum Healthcare IT is a leading healthcare IT consulting services company.
Funding
Current Stage
Late StageTotal Funding
unknown2021-07-22Acquired
Leadership Team
Susie Morgan
Chief Human Resources Officer
Recent News
2024-05-21
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