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Cox Engineering · 4 days ago

Field Services Technician

Randolph, MA

Full-time

Onsite

Mid Level

$65K/yr - $75K/yr

3+ years exp

Cox Engineering is seeking a highly motivated Field Services Technician to join their team. The role involves traveling extensively throughout the Northeast and Carolinas to take precise measurements, troubleshoot HVAC issues, and ensure product quality and performance.

Heating Ventilation and Air Conditioning (HVAC)Real Estate

Responsibilities

Field Measurements: Travel to customer sites to take precise field measurements for AHU curbs, adaptors, and related products

Warranty Support: Inspect, troubleshoot, and resolve warranty issues for Cambridgeport’s AHU product line

Technical Problem-Solving: Diagnose issues in a wide range of HVAC applications, identify root causes, and implement effective solutions

Installation Assistance: Provide on-site installation support for AHU products as needed

Customer Interaction: Act as a professional, knowledgeable Cambridgeport representative — communicate clearly, manage expectations, and build trust

Self-Management: Independently schedule, plan, and execute site visits, managing time and resources effectively

Documentation: Record accurate site data, photos, and measurements; prepare detailed service and measurement reports

Team Collaboration: Coordinate with Sales, Engineering, and Production to ensure smooth project execution

Qualification

HVAC troubleshootingField measurementsTechnical drawings interpretationMeasurement tools proficiencyAHU systems knowledgeProfessional communicationDetail-orientedSelf-starterAdaptable