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Aurora Health Care · 7 hours ago

Legal Operations Specialist

Milwaukee, WI

Full-time

Hybrid

Senior Level

5+ years exp

Aurora Health Care is seeking a Legal Operations Specialist/Manager to support their legal department by executing operational processes and managing legal systems. The role focuses on maintaining efficient workflows and enhancing legal department operations through technology and collaboration.

Health Care

Responsibilities

Serve as the primary administrator and subject matter expert for core legal technology platforms, including contract lifecycle management, matter management, and e-billing systems

Ensure optimal system configuration, user access controls, and ongoing maintenance to support legal team operations

Develop and implement data governance protocols to maintain the accuracy, consistency, and security of legal data across platforms

Conduct regular audits and reconciliations to identify and resolve data integrity issues

Lead initiatives to evaluate and enhance legal department workflows, identifying opportunities for automation and efficiency gains

Collaborate with legal and business stakeholders to document current processes and design future-state solutions

Monitor key performance indicators and operational metrics to assess the impact of implemented improvements

Support change management efforts by facilitating adoption of new tools and processes

Develop and deliver training programs for legal team members and business users on legal systems and processes

Create and maintain user guides, SOPs, and reference materials to support consistent system usage and compliance

Manage the legal department’s knowledge repository, ensuring content is current, searchable, and aligned with business needs

Coordinate onboarding support for new legal team members, including systems access and training

Act as a liaison between the legal department and cross-functional teams such as IT, Finance, Procurement, and HR

Facilitate resolution of system-related issues and process bottlenecks by coordinating with internal stakeholders

Participate in cross-functional projects and initiatives that impact legal operations, providing subject matter expertise

Communicate effectively with stakeholders at all levels to ensure alignment and transparency

Support legal vendor onboarding, including compliance checks, system setup, and documentation management

Maintain vendor records and assist with performance tracking and relationship management

Provide operational support for department initiatives, events, and reporting needs

Assist with budget planning and resource allocation for legal operations activities

Manage legal invoice intake, review, and processing in coordination with the e-billing system and Finance team

Track legal spend against budget and provide regular reporting to department leadership

Identify cost-saving opportunities and support implementation of billing guidelines and controls

Respond to inquiries related to invoice status, payment issues, and budget variances

Qualification

Legal technology platformsData governance protocolsProject management methodologiesMicrosoft Office SuiteOralTask coordinationLearning business processesInterpersonal communicationWritten communication

Required

Bachelor's Degree in Business or related field

Typically requires 5 years of experience with legal project operations and management in-house or at a law firm (preferred)

Knowledge in the use of project and program management methodologies and tools

Computer skills in Microsoft Office Suite

Excellent interpersonal and oral and written communication skills to effectively form collaborative relationships and work with staff at all level of the organization

Ability to coordinate a variety of projects and tasks simultaneously

Proficient in the use of project management methodologies, tools and processes

Ability to learn and understand business processes quickly and the overall impact projects have on the business needs of the organization