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American Water · 21 hours ago

Laboratory Admin Services Specialist

Belleville, IL

Full-time

Onsite

New Grad, Entry Level

0+ years exp

American Water is seeking a Laboratory Admin Services Specialist to perform functions within the Admin Services Department. The role involves coordinating the sampling workflow, managing compliance sample schedules, and providing customer service to internal and external clients.

ConsumerWaste ManagementWater

Comp. & Benefits

Responsibilities

Coordinate receiving process for compliance samples to include verification of sample integrity of analysis. Identify issues requiring client notification

Manage sample log in process using Laboratory Information Management System (LIMS). Coordinate sample kit shipping process. Manage sample kit inventory, bottles and supplies. Oversee sample preservation for analysis within method required holding times

Generate and process lab analysis reports. Generate analytical reports and electronic data upload to Federal and/or State regulatory agencies. Identify issues requiring client notifications to include follow up

Manage state/federal compliance sample schedule database

Provide customer service to internal and external clients. Track sample status, create invoices, and manage aging receivables

Manage other related department or facility functions as needed. Coordinate special kit requests and other specific process/procedures defined for clients. Perform additional tasks to ensure lab functionality as required

Qualification

Laboratory Information Management SystemData entryAnalysisProcess managementMicrosoft OfficeCustomer serviceQuantitative skillsCommunication skillsTeamwork

Required

Perform all functions within the Admin Services Department

Coordinate the sampling workflow, generate and process lab analysis reports and electronic deliverables (EDD)

Project management and point of contact for internal and external commercial customers

Manage utility compliance sample schedule database

Coordinate receiving process for compliance samples to include verification of sample integrity of analysis

Identify issues requiring client notification

Manage sample log in process using Laboratory Information Management System (LIMS)

Coordinate sample kit shipping process

Manage sample kit inventory, bottles and supplies

Oversee sample preservation for analysis within method required holding times

Generate and process lab analysis reports

Generate analytical reports and electronic data upload to Federal and/or State regulatory agencies

Identify issues requiring client notifications to include follow up

Manage state/federal compliance sample schedule database

Provide customer service to internal and external clients

Track sample status, create invoices, and manage aging receivables

Manage other related department or facility functions as needed

Coordinate special kit requests and other specific process/procedures defined for clients

Perform additional tasks to ensure lab functionality as required

Ability to work in both team and individual settings effectively

Strong written and verbal communication skills

Strong quantitative skills (e.g., analytical, technical, problem solving)

Strong process management skills (e.g., organization, time management, attention to detail)

Ability to adjust to change as needed to meet the needs of the business (e.g., emergency or rush scenarios that require change of prioritization of daily tasks, adjustments based on updates/changes set by environmental agencies, etc.)

Working knowledge of Microsoft Office

Familiarity of general administrative services and office operations

High School diploma or equivalent required

0-2 years in a laboratory or industrial environment

Experience with data entry and analysis