Apply on Employer Site

Workhuman · 19 hours ago

Senior Salesforce Administrator

Framingham, Massachusetts

Full-time

Hybrid

Mid, Senior Level

$115K/yr - $125K/yr

5+ years exp

Workhuman is a company dedicated to bringing more humanity to the workplace. They are seeking a Senior Salesforce Administrator to lead and evolve their Salesforce ecosystem, manage a team of developers, and oversee integrations to support complex go-to-market processes across Sales, Marketing, and Customer Success.

Human ResourcesSaaSSoftware

No H1B

Responsibilities

Serve as the primary owner of Salesforce configuration and architecture

Design and implement advanced automation to streamline business processes

Manage complex security models, including roles, profiles, and permission sets

Design scalable solutions leveraging Revenue Cloud (CPQ, Billing) and Service Cloud capabilities

Manage and mentor Salesforce developers, ensuring alignment with business priorities

Oversee development lifecycle, code reviews, and deployment processes

Lead integration strategy with third-party systems (ERP, Marketing Automation, Data Enrichment tools)

Ensure API-based solutions and middleware integrations are secure and optimized

Maintain data integrity through audits, deduplication, and validation rules

Partner with RevOps to enable accurate forecasting and reporting

Act as a trusted advisor to GTM leadership, translating business needs into technical solutions

Drive cross-functional projects to enhance user experience and system efficiency

Maintain system documentation and process flows

Conduct training sessions for end-users and power users

Qualification

Salesforce AdministrationRevenue CloudService CloudSalesforce Administrator CertificationAdvanced Administrator CertificationIntegration ExpertiseDeclarative ToolsStakeholder ManagementLeadershipCommunication