Forward Air Corporation · 1 week ago
Administrator
New Orleans, LA
Full-time
Onsite
Mid LevelForward Air Corporation is seeking an Office Administrator to provide vital administrative support to all managers. The role involves organizing office operations, overseeing staff functions, and ensuring customer satisfaction through effective communication and management of office procedures.
LogisticsService IndustryTransportation
Responsibilities
Analyze and organize office operations and procedures such as information management, filing systems, supply requisitions, and other driver services
Oversee office staff functions, including office supply levels, equipment maintenance, procedures manuals, forms, and direct cross training of staff
Maximize office productivity through proficient use of appropriate software applications
Establish uniform correspondence procedures and style practices
Create and maintain filing system for warehouse records, such as scheduling information, consignee records, shipping/receiving records, and customer files
Maintain contact with customers, ensuring a prominent level of customer satisfaction
Complete other duties as requested and ability to work some extended hours to include nights and weekends, as needed
Other duties as assigned
Qualification
Required
Strong customer service skills with focus on performance recognition
Ability to establish credibility and be decisive, but able to recognize and support the customer's preferences and priorities
Proficiency in planning written and verbal communications
Strong technical skills (i.e., Microsoft Word, PowerPoint, Excel 2007, web-based applications, etc.)
Excellent interpersonal skills both written and oral
Ability to work independently and prioritize multiple objectives in a fast-paced environment while delivering quality outcomes
Make decisions and/or final recommendations which affect multiple departments
Experience in LTL Trucking logistics is required
Experience in Air Line Logistics is required
Preferred
Experience working in a transportation office environment a plus
Experience with AS400 operating systems is a plus
Transportation industry knowledge and experience is a plus
Company
Forward Air Corporation
Forward Air has been a leader in the expedited ground transportation industry for over 40 years.
Founded in 1993
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$925MKey Investors
Irenic Capital Management
2024-05-28Post Ipo Equity
2023-12-20Acquired
2023-09-20Post Ipo Debt· $925M
Leadership Team
Shawn Stewart
President & Chief Executive Officer
Jamie Pierson
Chief Financial Officer
Recent News
Investor's Business Daily
2025-12-04
Company data provided by crunchbase