Guest Experience Associate jobs in United States
cer-icon
Apply on Employer Site
company-logo

ASHLEY · 10 hours ago

Guest Experience Associate

Ashley HomeStore is the #1 Furniture and Mattress Retailer, and they are seeking a talented Guest Experience Associate to join their team. The Guest Experience Associate will assist customers with escalated concerns, process transactions, and provide information on financing and delivery while ensuring a high level of professionalism and customer service.

Food and BeverageHotelRestaurants

Responsibilities

Implement opening and closing procedures
Manage telephone traffic
Access inventory information and advice sales associates
Complete sales transactions
Execute daily checklists
Explain terms for customer pick up or delivery

Qualification

Customer service experienceCommunication skillsMicrosoft Tools proficiencyProfessional telephone skillsMultitaskUnderstanding financial termsBilingual Spanish/EnglishOrganizational skills

Required

1-year experience working in a retail, office or customer service setting
Excellent/professional communication skills with both internal and external contacts
Proficient computer knowledge with Microsoft Tools
Skilled at balancing multiple priorities in a fast-paced environment
Professional telephone skills
Understands basic financial terms
Ability to work weekends and evenings until 9:30 PM
Highly organized

Preferred

Bilingual Spanish/English is a plus

Benefits

Weekly Pay
PTO
Comprehensive Benefits
Health, Dental and Vison Benefits
Short-Term Disability, Voluntary Life, Critical Illness, AD&D and Hospital Indemnity
401K Matching
Furniture Discounts

Company

ASHLEY

twittertwittertwitter
company-logo
ASHLEY is a restaurant chain based in South Korea.

Funding

Current Stage
Growth Stage
Company data provided by crunchbase