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Kimco Realty Corporation · 3 days ago

Lease Analyst, Major Accounts

Charlotte, NC

Full-time

Onsite

Mid Level

3+ years exp

Kimco Realty Corporation is seeking a Major Tenant Accounts Lease Analyst to serve as the primary liaison with national and high-value tenants. This role involves leading pursuit efforts, resolving billing issues, and maintaining accurate financial records while ensuring high-quality customer service and tenant engagement.

CommunitiesReal EstateReal Estate InvestmentShopping Mall

Responsibilities

Serve as the primary point of contact for a defined portfolio of major tenants

Deliver high-quality, responsive customer service to address tenant inquiries and concerns

Lead pursuit efforts by monitoring tenant accounts, issuing pursuit letters, and maintaining detailed notes in MRI

Investigate and resolve billing disputes by interpreting lease terms and coordinating with internal teams

Apply payments, reconcile accounts, and support the collections process

Maintain Salesforce cases and ensure accurate documentation of tenant interactions

Support A/R meetings and internal reporting efforts

Ensure consistency in documentation and adherence to SOPs

Qualification

MRISalesforceA/R experienceTenant relationsLease terms knowledgeCustomer service skillsAnalytical approachCommunication skillsInterpersonal skillsOrganizational skills

Required

Bachelor's degree in Business, Real Estate, or related field

3–5 years of experience in A/R, tenant relations, or real estate operations

Familiarity with lease terms, billing processes, and financial systems

Excellent customer service and communication skills

Ability to manage tenant expectations and resolve issues diplomatically

Strong interpersonal skills and a proactive, service-oriented mindset

High attention to detail and accuracy

Strong organizational skills

Ability to manage multiple priorities and meet deadlines

Analytical and team-oriented approach

Act in the company's best interest

Preferred

Experience with MRI and Salesforce

Company

Kimco Realty Corporation

Kimco Realty® (NYSE: KIM) is a real estate investment trust (REIT) and leading owner and operator of high-quality, open-air, grocery-anchored shopping centers and mixed-use properties in the United States.

Founded in 1958

New Hyde Park, New York, USA

501-1000 employees