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Pilot Company · 13 hours ago

Sr Coordinator, Fleet Maintenance

414 N. Peters Road, Knoxville, TN

Full-time

Onsite

Entry Level

1+ years exp

Pilot Company is an industry-leading network of travel centers with a commitment to providing fuel and logistics services. The Sr Coordinator, Fleet Maintenance is responsible for ensuring safety, compliance, and cost efficiency of equipment, serving as the primary point of contact for drivers and vendors while managing maintenance schedules and repair plans.

Retail

H1B Sponsor Likely

Responsibilities

Review PM dashboards daily to identify and schedule preventive maintenance (PMs) no less than five days before the due date

Collaborate with field operations and logistics teams to schedule services that minimize operational interruptions

Refer to vendor preference listings to select optimal PM service locations

Review equipment campaigns for any required updates or recalls

Use OEM, ELD, and PFJ dashboard tools to identify fault codes and prioritize equipment needing immediate attention

Communicate with field operations to develop repair plans that prevent catastrophic failures and roadside breakdowns

Respond to driver requests via email and voicemail, prioritizing safety and compliance issues

Develop repair plans for nonurgent issues in collaboration with operations

Obtain and review vendor estimates before repairs begin, ensuring estimates are attached to work orders in TMT

Manage repair plans for additional work identified by vendors, securing written approval from the Fleet Maintenance Manager for repairs exceeding financial thresholds

Communicate delays or potential issues with repairs to the Fleet Maintenance Manager as necessary

Notify all relevant parties upon repair completion and confirm the availability of equipment for return to service

Retrieve and review final invoices for accuracy, ensuring labor rates, parts pricing, and warranty coverage align with estimates and national account agreements

Notify the Fleet Maintenance Warranty/Accident Coordinator of denied or potential warranty coverage issues

Complete all work orders in TMT to match invoices, including VMRS breakdowns, PM resets, and applicable documentation

Ensure all equipment is FMCSA-compliant and all inspection, repair, and testing documents are stored appropriately in TMT

Submit testing and compliance documents to [email protected] for proper documentation

Monitor the PM dashboard daily, ensuring all equipment is serviced per OEM and company specifications

Reschedule missed services immediately in case of operational disruptions

Ensure vendors submit invoices within agreement terms

Escalate unresolved payment issues to the Fleet Maintenance Invoicing team

Maintain professionalism when addressing vendor concerns, involving the invoicing team for payment disputes

Use the vendor preference listing to secure reliable, cost-efficient services and build vendor relationships

Serve as the primary point of contact for drivers regarding maintenance concerns

Drivers are not permitted to make financial decisions regarding company equipment

Escalate unauthorized decisions or repairs to the Fleet Maintenance Manager

Avoid direct conflict with drivers over noncompliance and follow escalation protocols for resolution

Review vendor invoices for accuracy, ensuring proper application of labor rates, SRT times, and warranty coverage

Submit completed work orders and invoices to [email protected] for processing within vendor terms

Maintain and update open or completed work orders daily

Work orders open for more than 30 days must include notes explaining the delay

Qualification

Preventive maintenanceFMCSA complianceVendor negotiationFault codesOEM specificationsAnalytical skillsCommunication skillsProblem solvingInterpersonal skills

Required

High School Diploma or Equivalent

At least 1 Year Experience

Strong understanding of preventive maintenance schedules, FMCSA compliance, fault codes, and OEM specifications

Ability to effectively collaborate with drivers, vendors, field operations, and logistics teams

Competence in reviewing invoices, identifying discrepancies, and ensuring compliance

Ability to diagnose equipment issues and develop repair plans that balance cost, downtime, and compliance

Skilled in securing cost-effective services and ensuring repairs align with company policies

Benefits

Nation-wide Medical Plan/Dental/Vision

401(k) and Flexible Spending Accounts

Employee Fuel Discount

Adoption Assistance

Tuition Reimbursement

Weekly Pay

Company

Pilot Company

We are a growth company focused on innovative solutions across our retail, energy and logistics operations.

Founded in 1958

Knoxville, TN, US

10001+ employees

http://www.pilotflyingj.com

H1B Sponsorship

Pilot Company has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (61)

2024 (18)

2023 (21)

2022 (31)

2021 (11)

2020 (1)