Hire Resolutions · 13 hours ago
Processor
Hire Resolutions is a 60-year-old company in central Phoenix seeking a Processor to handle program rebates and provide administrative support. The role involves confirming application completeness, communicating with customers, and performing various clerical tasks.
Responsibilities
Processes program rebates, confirming the application is complete and the information is correct
Perform basic mathematical calculations, including percentages, to confirm correct application calculations
Contact contractors and/or customers to request missing and/or incorrect information by phone and email
Works independently and within a team on special ongoing projects
Data enters applications and uploads documents into Web-based software programs
Prepares disqualification letters
Maintain files and records
Sort and distribute incoming mail and prepare outgoing mail, including postage
Scan, rename, and electronically file rebate applications
Answer incoming phones, take messages, or redirect calls to appropriate colleagues
Compose letters, memos, and emails
Maintain Office equipment, stock paper in copiers, and replace empty toner cartridges
Sort, package, and add postage to rebate checks
Provide additional support to fellow team members’ projects as needed
Perform other office duties as assigned
Qualification
Required
A high school diploma and some college education are strongly preferred
At least one year of related experience or an equivalent combination of education and experience
Personal computers and related software, including MS Office, Access, Word, Excel, and Outlook
Basic mathematical calculations
Document imaging/scanning hardware and software, and experience creating electronic copies of documents
Standard office practices, procedures & equipment
Use of correct spelling, grammar & punctuation
Methods & techniques of proper phone etiquette
Filing & information systems
Preferred
Problem-solving and leadership skills
Excellent communication skills, both written and verbal
Excellent organizational skills and ability to adapt easily
Efficiently operating standard office equipment, including fax machines, postage machines, printers, copiers, scanners, and computers