SAI360 · 1 week ago
Mid-Market Account Manager
United States
Full-time
Remote
Mid Level
$90K/yr - $100K/yrSAI360 is giving companies a new perspective on risk management through their GRC software and compliance learning resources. The Account Manager will be responsible for driving revenue through renewals, upsells, and cross-sells within an assigned customer portfolio, focusing on building strong client relationships and achieving sales targets.
Information ServicesInformation TechnologySaaSSoftware
Responsibilities
Serve as the primary point of contact for assigned clients, building and maintaining strong, long-lasting relationships
Identify and pursue new business opportunities within existing accounts to drive sales growth. This includes upselling and cross-selling our GRC and Compliance Learning solutions
Develop and implement strategic account plans to meet client needs and achieve company sales targets
Oversee the entire sales process from opportunity identification to negotiation and closure, ensuring quarterly and annual sales goals are met
Conduct research-based sales strategies to identify new opportunities by understanding client pain points
Deliver compelling business presentations to demonstrate the unique value and strategic benefits of SAI360 within the GRC space
Represent SAI360 as a thought leader in the GRC market, attending industry events and conferences to provide market insights and feedback to leadership
Work closely with cross-functional teams, including customer success management, product management, services, and customer support, to enable effective client implementations, in addition to ongoing support and satisfaction
Maintain accurate account and opportunity data in Salesforce.com, including timely updates to the sales pipeline and monthly forecasts
Support the timely delivery of responses to requests for information (RFI) and proposals (RFP) for qualified opportunities
Utilize Microsoft Office 365 tools: To communicate and strategize with other SAI360 sales and service team members on cross selling opportunities within assigned territory
Qualification
Required
Sales Experience: Value-based and consultative selling skills to drive expansion of existing accounts
Track Record: Proven track record of GRR +95% and NRR +105%
GRC Knowledge: Solid understanding of GRC solutions required
Executive Engagement: Strong business acumen and comfort in engaging with senior executives (C-Level, directors)
Customer Relationships: Ability to build and leverage strong customer relationships for cross-sell opportunities
Sales Process Management: Expertise in sales process management methodologies (e.g., Challenger, Consultative Selling, Value-based Selling)
Fast-Paced Environment: Ability to thrive in a fast-paced environment and manage multiple sales activities simultaneously
Language Skills: Excellent written and verbal communication skills in English
Self-Motivation: Strong independent work ethic and entrepreneurial mindset, with the ability to solve complex problems with a solutions-oriented focus
Business Acumen: Mature and polished business acumen with extensive client-facing experience
Detail-Oriented: Highly organised and detail-oriented, able to perform in a fast-paced environment with strong time and territory management skills
Team Collaboration: Ability to work independently and as part of a virtual team with open, collaborative communication
Preferred
General understanding of regulations & standards is highly preferred
Any additional language would be highly advantageous (Mandarin / Cantonese)
Benefits
PTO leave
Quarterly wellness days
Employee Assistance Program (EAP)
Healthcare benefits
Bonus incentives
401(k) match
Pet insurance
FSA account
Company
SAI360
SAI360 assists businesses throughout the world with risk management, trust-building, and business resilience.
Founded in 2008
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2022-12-14Acquired
Leadership Team
Vanessa Childs
Chief Operating Officer
Darshini Brown
Chief Human Resources Officer
Recent News
2025-12-03
Company data provided by crunchbase