Moxie · 1 week ago
Enterprise Marketing Success Manager
United States
Full-time
Remote
Mid, Senior Level
$84K/yr - $114K/yr
3+ years expMoxie is a company that empowers aesthetic entrepreneurs to build successful practices. They are seeking an Enterprise Marketing Success Manager to manage a portfolio of Enterprise accounts, ensuring high satisfaction and retention while leading a team of coordinators.
Health CarePersonal HealthWellness
Responsibilities
Own Enterprise account delivery: Manage 40–50+ Enterprise MedSpa accounts across onboarding, active campaigns, renewals, and expansion with consistently high satisfaction and retention
Practice consultative account management: Diagnose client needs, recommend solutions confidently, and drive action on approvals, assets, and timelines — including saying no to scope creep while keeping clients satisfied
Coordinate specialist teams: Lead delivery across Meta ads, websites, SEO, CRM, and other services by preparing specialists, managing dependencies, and resolving issues before they impact clients
Run high-quality delivery cycles: Execute and refine Moxie’s MAAP onboarding and ongoing support workflows, improving speed, clarity, and outcomes as you scale
Lead Growth Sprints & expansions: Scope and deliver mid-cycle growth initiatives (new services, channels, campaigns) while setting realistic expectations and protecting delivery quality
Manage and develop a team: Coach and lead 2–4 coordinators who handle routine execution, gradually enabling them to own more while you focus on strategic accounts and complex situations
Drive retention and renewals: Proactively manage renewals through regular account reviews, performance recaps, and clear recommendations tied to business outcomes
Build scalable standards: Help define delivery best practices, communication cadences, escalation paths, and account management playbooks that scale beyond your own portfolio
Qualification
Required
3–5+ years managing high-volume client portfolios (30–50+ accounts) in marketing agencies, aesthetics, wellness, or professional services
Proven ability to control client conversations — redirecting unproductive requests, simplifying complexity, and confidently saying no when needed
Strong experience coordinating cross-functional or specialist teams that don't directly report to you
Comfort operating as a player-coach, balancing hands-on delivery with developing junior team members
Fluency in marketing fundamentals (Meta ads, websites, SEO, CRM) — you don't need to execute, but you must coordinate experts effectively
Experience using project management tools (Monday.com, Asana, ClickUp, etc.) to run large portfolios with clarity and accountability
Strong business instincts and communication skills, especially with owner-operators who care about revenue, growth, and real-world outcomes
Curiosity and comfort using AI-assisted tools and modern workflows to operate more efficiently at scale
Preferred
Experience with MedSpa marketing or similar local service businesses
Benefits
Health, dental, and vision benefits
Company
Moxie
We help nurses launch, run, and grow their own independent medspa.
11-50 employees
Funding
Current Stage
Growth StageTotal Funding
$25.7M2024-09-24Series B· $10M
2023-08-28Series A· $15.7M
2022-08-15Seed
Leadership Team
Emma Gilsanz
Co-Founder and Strategy Lead
Sam Gerstenzang
Co-Founder, Board Member
Recent News
2025-11-12
2025-03-24
2025-03-08
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