GoTo · 11 hours ago
Salesforce Administrator Team Lead
United States
Full-time
Remote
Mid, Senior Level
3+ years expGoTo is a technology company seeking a Salesforce Administrator Team Lead to support and maintain their Salesforce environment. This role involves collaborating with various teams to optimize processes and drive adoption of the Salesforce platform.
SecuritySoftwareTechnical SupportUnified Communications
Responsibilities
Administer and support Salesforce Sales Cloud, Service Cloud, and CPQ, including user management, permissions, roles, and security settings
Configure and maintain objects, fields, formulas, validation rules, routing rules, page layouts, product & price rules, approval flows, etc
Create and maintain reports and dashboards to enable data-driven decision-making
Partner with stakeholders to gather requirements, document processes, and implement approved changes
Support user onboarding and provide ongoing user training and documentation in addition to troubleshooting and resolving issues experienced by our end users
Perform regular system audits and prepare for Salesforce releases, as well as stay up-to-date with new Salesforce features and best practices
Assist with testing, deployment, and release management
Serve as a mentor, escalation point, and subject matter expert for the Salesforce admin team
Monitor team performance metrics and champion efficiencies
Consolidate and communicate trends or issues from the admin team to BA/Dev groups
Help steer Salesforce roadmap, process improvements, and cross-functional projects
Qualification
Required
3+ years of experience as a Salesforce Administrator
Salesforce Administrator (ADM 201) Certification preferred
Familiarity with Salesforce objects, automation, security, and reporting
Strong customer service skills
Experience with debug logs
Experience working cross-functionally and managing multiple priorities
Experience extracting, inserting, and updating Salesforce data via an API tool (Data Loader, Workbench, etc.)
Preferred
Experience with marketing or sales tools integrated with Salesforce is a plus
Benefits
Comprehensive health benefits, life and disability insurance, and fertility and family-forming support programs
Generous paid time off, paid holidays, volunteer time off, and quarterly self-care days and no meeting days
Tuition and reading reimbursement programs to support your continuous learning and professional growth
Thrive Global Wellness Program, confidential Employee Assistance Program (EAP), as well as One to One Wellness Coaching
Employee programs—including Employee Resource Groups (ERGs), GoTo Gives, and our charitable matching program—to amplify your connection and impact.
Registered Retirement Savings Plan (RRSP) to help you plan for your future
Gym reimbursement programs to encourage your physical well-being
Access to telemedicine services for convenient healthcare support
GoTo performance bonus program to celebrate your impact and contributions
Monthly remote work stipend to support your home office expenses
Comprehensive health insurance (medical, dental, vision)
401(k) plan with discretionary company match
Employee discount programs
Short Term and Long Term Disability
Basic Life Insurance
Fertility benefits
Company
GoTo
GoTo, the leader in cloud communications and IT, is dedicated to powering a world of work without limits.
1001-5000 employees
H1B Sponsorship
GoTo has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2023 (14)
2022 (8)
Funding
Current Stage
Late StageTotal Funding
$2.52M2016-10-31Acquired
2013-11-26Seed· $2.52M
Leadership Team
Nicholas Asadorian
Chief Financial Officer
Meredith Hawkins
Chief People Officer
Recent News
2025-11-24
2025-11-24
2025-11-11
Company data provided by crunchbase