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American Express · 1 week ago

Senior Manager - Business Architect - Enterprise Architecture

New York, New York, United States

Full-time

Hybrid

Senior Level, Lead/Staff

$123K/yr - $215K/yr

8+ years exp

American Express is a company with a long history of innovation and a commitment to its customers and colleagues. The Senior Manager - Business Architect will lead the Enterprise Business Architecture team, linking business strategy to technology execution and guiding transformation initiatives across the organization.

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Comp. & Benefits

No H1B

Responsibilities

Define and evolve enterprise business capability model, value streams, and operating model blueprints

Establish clear business architecture standards, principles, and governance to guide transformation initiatives

Serve as a trusted advisor to senior business, product, and technology leaders on structural and strategic design decisions

Shape and socialize enterprise blueprints through compelling executive storytelling, ensuring alignment across Product, Engineering, Technology, Operations, and Business units

Translate enterprise and line-of-business strategies into actionable capability roadmaps and transformation journeys for high-impact enterprise use cases

Conduct capability-to-technology mapping and journey/process analysis to identify synergies, redundancies, and modernization opportunities

Partner with Enterprise Architecture to align business capabilities with certified APIs, data models, and integration patterns

Maintain authoritative architectural artifacts including capability maps, value streams, process models, and investment frameworks

Craft clear, persuasive narratives (decks, POV, storyline white paper etc.) that communicate capability-driven decisions to C-level and senior leadership

Drive alignment across senior stakeholders to shape integrated architectures that reduce redundancy, enable reuse, and accelerate modernization

Work with a high-performing team of business architects and analysts, setting vision, elevating craft, and strengthening enterprise-wide capability rigor

Establish standards, best practices, and repeatable frameworks that enable consistent adoption of Business Architecture across the organization

Identify and promote opportunities to leverage Generative AI, automation, and advanced analytics to modernize processes and improve operational performance

Champion innovation in capability design, process transformation, and enterprise operating frameworks

Ensure all architecture and transformation work aligns with regulatory, risk, and compliance requirements

Use KPIs, OKRs, scorecards, and architectural fitness metrics to guide leadership decisions and demonstrate return on investment

Qualification

Business ArchitectureEnterprise Architecture frameworksAPI ecosystemsExecutive storytellingStrategic influenceChange leadershipAnalytical rigorFramework developmentCollaboration

Required

8-10 years experience in Business Architecture, Enterprise Architecture, strategy, or operating model design within a large, complex organization

Deep expertise in business architecture practices (e.g. business capability modeling, value streams, domain modeling, operating model)

Experience with Enterprise Architecture frameworks (TOGAF/BizBOK - conceptual familiarity is a must, certification will be a plus)

Strong understanding of enterprise platforms, API ecosystems, integration architectures, and operating model transformation

Demonstrated ability to influence senior executives and facilitate alignment across large, matrixed organizations

Experience shaping cross-functional frameworks across Product, Engineering, Operations, and Business units

Exceptional executive storytelling capability, with a proven ability to translate complex strategies into clear, compelling narratives for senior leadership

Hands-on experience developing board-level and executive-committee materials, including strategic storylines, transformation updates, and enterprise decision frameworks

Preferred

Prior experience at a top tier Management Consulting firm (i.e. McKinsey / BCG / Bain / Accenture / Deloitte etc) is highly desirable

MBA or Master's degree in Business, Strategy, Information Systems, or related field

Prior American Express experience or experience in a global financial services / payments enterprise

Background in large-scale modernization, persistent capacity models, platform rationalization, or M&A integration a strong plus

Familiarity with API productization, domain-driven design, merchant and/or B2B partner integration needs, and capability-driven governance models a strong plus