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G&W Electric Co. · 1 day ago

Field Application Engineer

, United States

Full-time

Onsite

Entry, Mid Level

$97K/yr - $126K/yr

2+ years exp

G&W Electric Co. is a global leader in engineered electrical power grid solutions, and they are seeking a Field Application Engineer to join their sales team. The role involves providing technical guidance, managing customer expectations throughout the sales cycle, and supporting the sales team with product demonstrations and training.

ElectronicsHardwareManufacturingTransportation

Responsibilities

Be the point person for the Regional Sales Team to provide support on existing products. This includes customer visits, product demonstrations, training sessions, phone, and email support. Provide timely and effective communication to internal and external customers

Maintain strong support and interact with the sales team, Application Engineers, Product Managers, and Independent Sales Representatives in the bid process which includes quotation development, order spec review and interpretation and direction of the application engineer

Provide technical and commercial assistance to the Application Engineer on existing products to allow them to complete quotations, and negotiate final pricing based on competitive market information within agreed time frame

The Field Application Engineer will support the determination of the technical and commercial requirements for all complex quotations and provide the information to the Application Engineer to complete the quote

After reviewing a bid request and determining the quote complexity level, the Field Application Engineer will determine, if necessary, to run and support the application engineer to facilitate the Technical Bid Review (TBR) meeting

Will support application for our “blanket” type or key strategic customers

Coordinate and conduct training of existing G&W products for Independent Reps and customers. Customer training can take place at any G&W facility or at the customer site. Field Application Engineer will be responsible for developing training Power Points and other related documentation required by the customer’s application

Work with customer and sales representatives to design and develop a custom solution that satisfies the customer’s requirements while maintaining company profitability. This activity can take place at any G&W facility or at the customer site

Provide technical and commercial assistance to the Application Engineer in preparation for meetings involving large bids (Major Bids)

Identify opportunities to develop technical papers and sales success stories. Prepare those documents in concert with Product Management as additional sales tools for G&W Sales Team

Provide support in write application guides for G&W products

Host and manage customer visits to any G&W facility associated with presale activities or training

Attend sales meetings and trade shows as appropriate

Fully participate in company meetings including department specific meetings

Provide monthly reports that include, and not limited to, opportunities working on, voice of the Customer feedback, new requirements, needs, and applications seen in the market and industry. This includes new product and product enhancement ideas

Manage the communication and execution of any Customer Change Notifications (CCNs) with our customers

Qualification

Electrical EngineeringCustomer Management ToolsTechnical WritingMicrosoft OfficePresentation SkillsMulti-taskingTraining DevelopmentTechnical AssistanceNegotiating SkillsOrganizational Skills

Required

Has a Bachelor's degree (B. S.) (Electrical Engineering degree preferred) from four-year college or university is required and a minimum 2-3 years' experience working in an application engineering or comparable role

Must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Must be verse in Microsoft Office Word, Excel, and PowerPoint, and Adobe Acrobat

Has familiarity with customer management tools

Must have the ability to multi-task, excellent presentation, phone skills, negotiating skills, technical writing skills, order specification writing and organizational skills

Preferred

Detailed knowledge of electric power equipment including overhead and underground distribution switches, automation solutions, reclosers, distribution and transmission cable accessories, and current limiting system protection devices

Extensive experience working with utility, industrial and EPC engineers working in the power industry