Payments WKO - Client Service Lead jobs in United States
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JPMorganChase · 4 days ago

Payments WKO - Client Service Lead

position8181 Communications Pkwy Bldg B, Plano, TX, 75024, US
timeFull-time
remoteOnsite
seniorityMid Level
date3+ years exp

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers and businesses. The KYC Client Service Lead plays a critical role in ensuring compliance with regulatory requirements and internal policies related to Know Your Customer (KYC) processes, collaborating with various stakeholders to facilitate a seamless KYC process and leading complex KYC transformation initiatives.

Asset ManagementBankingFinancial Services
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Growth OpportunitiesbadNo H1Bnote

Responsibilities

Ensure KYC processes comply with regulations and internal policies
Conduct client due diligence and risk assessments for new and existing clients
Collaborate with Front Office, Compliance, and Legal to resolve inquiries and issues
Monitor KYC case progress and provide regular stakeholder updates
Analyze KYC data to identify trends and process improvement opportunities
Stay current on regulatory changes and update processes as needed
Support audits and provide required documentation
Lead comprehensive KYC project plans and present reports to senior management
Prepare and present project reports to senior management and stakeholders, highlighting key milestones, risks, and outcomes

Qualification

KYC/AML complianceData analyticsProject managementRisk assessmentCommunication skillsOrganizational skillsChange managementCAMS certificationCFCS certificationSQL proficiencyExcel proficiencyTableau proficiencyAttention to detailCollaboration skillsAdaptabilityLeadership skillsPresentation skillsTime management

Required

3+ years' experience in KYC, AML compliance, or related financial services roles
Strong knowledge of KYC/AML regulations and best practices
Analytical skills for risk assessment and documentation review
Attention to detail and accuracy in KYC processes
Excellent communication and collaboration skills
Experience with data analytics and reporting tools
Strong organizational and time management abilities
Adaptability to changing regulations and business needs

Preferred

Master's degree in Finance, Business Administration, Law, or related field
Certifications: CAMS, CFCS, or equivalent
Proficiency in data analysis tools (SQL, Excel, Tableau)
Project management experience and tool proficiency
Demonstrated leadership and mentoring skills
Experience delivering presentations to senior management
Change management experience, especially with new processes or technology

Benefits

Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching

Company

JPMorganChase

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With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
dateFounded in 2000
location
New York, New York, USA
people-size10001+ employees
web-link
https://www.jpmorganchase.com/

Funding

Current Stage
Public Company
Total Funding
unknown
1998-02-01IPO

Leadership Team

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Allison Beer
CEO of Card Services and Connected Commerce
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Dan Mendelson
CEO, Morgan Health
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