Henry Ford Health · 13 hours ago
Liaison - Patient/Visitor - Surgical Services - 24 Hours - Day Shift
Grand Blanc, MI
Full-time
Onsite
Entry Level
1+ years expHenry Ford Health is seeking a Patient and Visitor Liaison for their Surgical Services department. This role acts as a liaison between guests, staff, and patients to respond to inquiries and improve patient satisfaction while ensuring compliance with privacy policies.
BiotechnologyHealth CareHealth InsuranceMedical
Responsibilities
Acts as a liaison between guests, staff and patients to respond to patient and guest information inquiries
Receives, screens, routes and/or responds to all incoming inquiries for information, directions or concerns
Receives guest suggestions and complaints and escalates through proper channels
Provides patient information in compliance with The Health Insurance Portability and Accountability Act (HIPAA) requirements and organizational privacy policies
Identifies and report issues of safety and maintenance
Assists in improving patient satisfaction while keeping volunteer office management informed of potential problems
Anticipates family's needs and resolves issues before they become major source of concern
Qualification
Required
High School diploma equivalency
1 year of applicable cumulative job specific experience required
BLS Provider
Company
Henry Ford Health
*Job seekers: please be aware of fraudulent job postings and phishing scams via LinkedIn.
10001+ employees
H1B Sponsorship
Henry Ford Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (212)
2024 (156)
2023 (134)
2022 (159)
2021 (140)
2020 (153)
Funding
Current Stage
Late StageTotal Funding
$40.27MKey Investors
Mort Harris
2020-06-04Grant· $0.27M
2018-04-09Grant· $20M
2016-12-05Grant· $20M
Leadership Team
Robert Riney
President and CEO
Brenda Craig
Vice President, Integrated Communications
Recent News
2025-11-07
Company data provided by crunchbase