Genesis10 ยท 11 hours ago
Associate Data Center Technician
Ashburn, VA
Full-time
Onsite
Entry Level
$22/hr - $30.80/hr
2+ years expGenesis10 is currently seeking an Associate Data Center Technician for an onsite position located in Ashburn, VA. The role involves troubleshooting failed hard drives and DIMMs, installing new SSDs and NVMEs into servers, and assisting with various server maintenance tasks while being mentored by experienced technicians.
Information ServicesInformation Technology
Responsibilities
Perform basic hardware diagnostic and troubleshooting of servers
Escalate complex issues to Senior Data Center Technicians as necessary
Troubleshoot basic Linux OS level issues on all servers
Installation of new SSDs and NVMEs into existing servers
Assist engineers in troubleshooting all auto build (Linux Kickstart) nodes that do not build properly (stragglers)
Troubleshoot and resolve all network connectivity issues at the physical layer (port flapping, port down, link issues, etc.)
Resolve manually-generated tickets through cross-functional collaboration across diverse teams
Process (identify, tag, and prepare) all server nodes ready for decommissioning and prepare them for our third party ITAM vendor to pick up
Assist with any hardware installations that do not fall within the scope of work for quarterly organic growth
Respond to all system problems on a 24x7 basis and take part in on-call rotation
Assist Data Center Technicians in OS level troubleshooting and network troubleshooting
Qualification
Required
2+ years in a Data Center Engineering Role
2+ years Linux troubleshooting experience
2+ years server hardware troubleshooting experience
Only candidates available and ready to work directly as Genesis10 employees will be considered for this position
Preferred
Experience with Ticket systems like JIRA, Salesforce, ServiceNow
Certifications such as CompTIA Server+, CompTIA Linux+, CompTIA A+ or similar
Experience with automation and script use (e.g., Python, Bash)
Familiarity with networking protocols and equipment (e.g., switches, routers)
Experience using fiber testing equipment and understanding complex network mapping
Strong verbal and written communication skills
Sound problem-solving logic and analytical skills
Ability to work independently and within a team
Attention to detail and strong organizational skills
Proactive attitude and ability to manage multiple tasks simultaneously
Ability adapting to new technologies and processes
Benefits
Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
Behavioral Health Platform
Medical, Dental, Vision
Health Savings Account
Voluntary Hospital Indemnity (Critical Illness & Accident)
Voluntary Term Life Insurance
401K
Sick Pay (for applicable states/municipalities)
Commuter Benefits (Dallas, NYC, SF, and Illinois)
Company
Genesis10
Information Technology and Services
1001-5000 employees
H1B Sponsorship
Genesis10 has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (126)
2024 (68)
2023 (20)
2022 (2)
2021 (13)
2020 (29)
Funding
Current Stage
Late StageLeadership Team
Harley Lippman
CEO and Founder
Company data provided by crunchbase